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Windows 7: When will you get Windows 7 RTM?

22 Oct 2009   #161
bobtran

Windows 7 Ultimate x64
 
 

Microsoft store told me at 9:00am 10-22-09 that the order I placed June 26th "was just approved 5 days ago" and because I didn't pay extra for over night shipping that my order is not a priority to Microsoft. They said that it should (but not necessarily will) ship in the next few days. Guess I might get it sometime next week or the week after.

I definitely will NOT be doing business with the Microsoft store anymore in the future.

According to the Microsoft store telephone rep they "don't know where I heard that people were already receiving their copies but they wanted to assure me that this was not true and that it wasn't available anywhere in the world until today....huh". Claimed to never have heard of SevenForums either.

Guess these people live on a different planet than the rest of us.

Updates:
As of 4:00pm 10-22-09 Redmond time:
No action on my order yet.

As of 6:00am 10-23-09 Redmond time:
Email stating they are shipping on time, and that due to heavy volume my shipping conformation email was delayed. I guess I won't have to cancel my
order and go to Best Buy after all.

As of 01:00am 10-24-09 Redmond time:
Still no change on my order at Microsoft store and no debit against my bank acct.

As of 01:30am 10-24-09 Redmond time:
Order changed to Shipped at Microsoft store, no debit against my bank account, tracking info states "billing info received from shipper".

As of 21:40pm 10-24-09 Redmond time:
Email from Microsoft store claims shipped, tracking info still states "Billing info received from shipper" (Further states that package has NOT been received for shipping yet), no debit against my bank acct. Microsoft states shipped with UPS ground (3-7 days) so maybe the end of next week or the following week.

As of 19:25pm 10-25-09 Redmond time:
Microsoft store claims shipped, UPS tracking info still states "Billing info received from shipper" (Further states that package has NOT been received for shipping yet), no debit against my bank acct. Microsoft states shipped with UPS ground (3-7 days) so maybe the end of this week or the next week.

As of 18:00pm 10-26-09 Redmond time:
Finally arrived. Activated my laptop upgrade install.

"Should have bought from Best Buy or Amazon or Ebay....anyone but Microsoft"


My System SpecsSystem Spec
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22 Oct 2009   #162
markst

Windows 7 RTM 64-bit
 
 

Has anyone that pre-ordered Windows 7 back in June and July received any emails about shipping ?
My System SpecsSystem Spec
22 Oct 2009   #163
JCP21

windows 7
 
 

Recieved an email just now saying that they have sent if off should be here soon
My System SpecsSystem Spec
.

22 Oct 2009   #164
mtnsteve

Windows 7 RC
 
 

I ordered mine from the Microsoft Store in June too and it still says

Order Status: Processing

Thats the last time I ever order from them.

If something doesn't happen by tomorrow morning I'm canceling.
My System SpecsSystem Spec
22 Oct 2009   #165
bobtran

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by mtnsteve View Post
I ordered mine from the Microsoft Store in June too and it still says

Order Status: Processing

Thats the last time I ever order from them.

If something doesn't happen by tomorrow morning I'm canceling.
+1

We can always go to Best Buy and purchase the "Family Pack" for less than Microsoft is charging for 3 copies + Shipping and there is the added bonus that it is in stock and you can take it with you when you leave.

This kind of behavior does NOT lead me to have any confidence in the Microsoft store in Scottsdale or any other brick and mortar store that they build. It is now a not so funny joke that the head of the Microsoft store division was at the opening stating that "Customer service is our first priority"....yah....right....ok.....what planet are YOU living on.
My System SpecsSystem Spec
22 Oct 2009   #166
markst

Windows 7 RTM 64-bit
 
 

I left them an email so would shall see. They have alreadly deducted it from my bank..
My System SpecsSystem Spec
22 Oct 2009   #167
Uber Philf

W7 RTM Ultimate x64
 
 

haha, just hope you get something, not an empty box with what you expected to be W7.
My System SpecsSystem Spec
22 Oct 2009   #168
mtnsteve

Windows 7 RC
 
 

Well, I've been on hold for over 45 min so far. I want someone to tell me why an order placed 4 months ago is still being "processed"
My System SpecsSystem Spec
22 Oct 2009   #169
ttremeth

vista
 
 
on hold

A friend in the US is also on hold with them!
My System SpecsSystem Spec
22 Oct 2009   #170
mtnsteve

Windows 7 RC
 
 

There may be hope.

Well, after an hour I finally got to speak with someone. I was told my order was cleared on the 17th, processed and has actually shipped. He said I should get it in 24/48 hours (I'm in California)

I asked why I have not received an email and why it still showed as "Processing", he said his system was more up to date than the page they have on line.

I will let you know when I receive it.
My System SpecsSystem Spec
Reply

 When will you get Windows 7 RTM?




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