Windows 7 Problem Steps Recorder: miracle tool

JerzeyLegend · 12 Jan 2009

Bare Foot Kid,

Can it be hosted outside somewhere? I have never hosted a document before.

Bare Foot Kid · 12 Jan 2009

JerzeyLegend said:

Bare Foot Kid,

Can it be hosted outside somewhere? I have never hosted a document before.

Hello JL.

Neither have I; besides how would that be explained to people seeking help....

Later

Ted

coolbaskin · 28 Jan 2009

Dzomlija said:

Looks like a nice tool, but that still leaves the problem of explaining to the noobs on the other end of the phone how to start it, use it, and then zip and email the results...

At least Microsoft is moving in the right direction with this.

Well, its use is pretty simple since the UI resembles the one of the Sound Recorder. Zip and e-mail are taken care of by the tool itself. You can select "e-mail" option after the steps are recorded and then it would create an e-mail in the default e-mail client and attach zip file to it. So all that is left to user is enter the adress and send it.

However, one big problem is that this tool is not easily discoverable and you should really know about its existence to start using it. Hope they add it to the Start menu. I personally think it fits quite nicely into Start\Accessories\System Tools bundle of apps.

napilopez · 28 Jan 2009

I love PSR, lol. I was just going to make a PSR fle actually for a short tutorial. Its awesome. I do agree with the above poster, it should be more readily accessible from the start menu.

not so gray matter · 03 May 2010

This may be over a year later, but I think we should really try to get some of the people reporting problems to use this. It's a bit easier to decipher than "See web page in notepad without code" which translates as "How can I preview a web page via an HTML editor without opening a browser?"