An update to improve the stability and reliability of 7

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    An update to improve the stability and reliability of 7


    Posted: 16 Oct 2009
    Update information

    This update improves the stability and reliability of Windows 7 and of Windows Server 2008 R2.

    To install the correct version of this update, you must know whether you are running the 32-bit or the 64-bit version of Windows 7 or of Windows Server 2008 R2. If you are not sure which version of the Windows operating system you are running, or whether it is a 32-bit version or 64-bit version, see the "How to determine whether you are running a 32-bit or a 64-bit edition of Windows" section.


    Information for advanced users and IT professionals

    An update is available to resolve issues that affect some computers that are running Windows 7 or Windows Server 2008 R2. These issues are reported by customers who use the Error Reporting service or Microsoft Customer Support Services.



    This update improves the stability and reliability of Windows 7 and of Windows Server 2008 R2 in various scenarios. This update resolves the following issues:
    • When you view a PDF file that was created by using a 2007 Microsoft Office system document, the PDF file is displayed on the screen correctly. However, when the document is printed, some characters are missing. This problem occurs in fonts such as Calibri, Cambria, Courier New or Gabriola, in which characters such as "fi", "ti", "fl", and other combinations are frequently presented as ligatures.
    • In certain scenarios, an Emergency Alert System (EAS) message does not automatically tune to the appropriate channel in Windows Media Center.
    • You connect a secondary monitor to a computer that is running Windows 7. When the computer resumes from hibernation, a black screen is displayed.
    • In certain scenarios, the Windows 7 Customer Experience Improvement Program (CEIP) diagnostic information settings are configured incorrectly for Windows Explorer. Only those users who are enrolled in the Windows 7 CEIP will be affected by this part of the update. This update limits the diagnostic information that can be collected by the CEIP.
    • You put an x86-based computer that does not have Physical Address Extension (PAE) enabled into hibernation. However, it does not enter hibernation correctly. When you try to resume the computer from hibernation, a black screen is displayed. This issue does not affect x64-based or Itanium-based computers, or computers that have the Data Execution Prevention (DEP) feature enabled.
    • A problem in Windows 7 affects the playback of certain media files in Windows Media Player, when Windows Media Player is started from Internet Explorer. Only those users whose media associations were changed incorrectly will be affected by this part of the update.
    • On a computer that is running Windows 7, you use Windows Internet Explorer to open the certificate enrollment Web page and to install an end entity certificate. However, the installation fails. This issue occurs if the certificate chain for the new certificate cannot be built, or if the root certification authority (CA) has not first been installed in the Trusted Roots on the computer.

    Recieved via Windows Update

    An update is available to improve the stability and reliability of Windows 7 and of Windows Server 2008 R2
    ussj4brolli's Avatar Posted By: ussj4brolli
    16 Oct 2009



  1. Posts : 8,476
    Windows® 8 Pro (64-bit)
       #1

    Thanks for the link. :)
      My Computer


  2. Posts : 685
    Windows 7 32bit RTM
       #2

    im having problems installing this update can someone help me?

    heres a screenshot.
      My Computer


  3. Posts : 23
    Win 7 Home X86 on 2 machines X64 on 3 machines WHS V1 on 1 machine
       #3

    Check your installed updates. Could already be installed.
    I just got it thru win updates.
      My Computer


  4. Posts : 190
    windows 8.1 Pro x64
       #4

    Mercurial said:
    im having problems installing this update can someone help me?

    heres a screenshot.
    That's an invalid product key error from what I can find online. Make sure yours is valid and you are not using any loaders and such

    Thanks for the heads up though ussj, much appreciated. Its a nice one too coming in at over 20mb and it seems to have smoothed things out nicely, especially with WMP.


    Edit- I'd leave you some rep but I can't atm
      My Computer


  5. Posts : 6,879
    Win 7 Ultimate x64
       #5

    Haven't experienced them myself, but here's hoping a couple of those fixes,

    You connect a secondary monitor to a computer that is running Windows 7. When the computer resumes from hibernation, a black screen is displayed.

    You put an x86-based computer that does not have Physical Address Extension (PAE) enabled into hibernation. However, it does not enter hibernation correctly. When you try to resume the computer from hibernation, a black screen is displayed. This issue does not affect x64-based or Itanium-based computers, or computers that have the Data Execution Prevention (DEP) feature enabled.
    will stop a lot of the "black screen" posts we have been seeing.
      My Computer


  6. Posts : 4,925
    Windows 7 Professional 64-bit
       #6

    After I had downloaded the msu file it said that it was already installed and that it was installed on the 13th oO
      My Computer


  7. Posts : 8,476
    Windows® 8 Pro (64-bit)
       #7

    Mercurial said:
    im having problems installing this update can someone help me?

    heres a screenshot.
    install it via windows update.
      My Computer


  8. Posts : 322
    Windows 7 PRO x64
    Thread Starter
       #8

    I installed it via WU when it hit a few in. earlier before i posted this. No issues so far.

    Side note: Rep cannot be made in the News section.
      My Computer


  9. Posts : 24
    Vista, Windows 7
       #9

    I had success with this update on one computer but on another it has failed after numerous attempts both through Windows Update and the standalone version. I even went as far as to remove AVG anti-virus and Malware Bytes Anti Malware, Ran SFC /scannow and disabled startup services.

    The error message is 80071A90

    After a rebooting to continue the update I get to a black screen with the Windows Logo along with text that states applying update "filename xxxx 50 of 1057" or something like that. It then goes to the login screen saying updated failed and system being restored.

    Seems like an important update and its frustrating it won't install.
    Last edited by McPC; 19 Oct 2009 at 23:30. Reason: Additional info
      My Computer


 
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