Windows 7 endless reboot answer evades Microsoft

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    Windows 7 endless reboot answer evades Microsoft


    Posted: 27 Oct 2009
    Windows 7 endless reboot answer evades Microsoft

    Microsoft support offers ideas, but some PCs still crippled after upgrade attempt

    By Gregg Keizer
    October 27, 2009 03:48 PM ET

    Computerworld - Users remained stymied today by endless reboots after trying to upgrade their PCs to Windows 7, according to messages posted on Microsoft's support forum.

    An answer has yet to be found for all users, who began reporting the problem last Friday after watching the upgrade stall two-thirds of the way through the process. Most users said that their PCs had displayed an error that claimed the upgrade had been unsuccessful and that Vista would be restored. Instead, their PCs again booted to the Windows 7 setup process, failed, then restarted the vicious cycle.

    Several Microsoft engineers, including the company's senior group manager for Windows supportability, have offered advice, but on Monday users continued to publish complaints on a growing forum thread.
    "I think I've gotten to the point where trying to install Windows 7 is simply not worth it," said "Chimaera717" around 1 p.m. ET today. Chimaera717 was one of the first users to gripe about reboot hell. "I'm more content with actually having a working computer. Anyone know if we can get our money back?"

    Earlier, Microsoft support engineers posting to the thread urged users to burn downloaded upgrades -- which were delivered as disk image, or .iso, files -- at their DVD drives' slowest speeds to reduce the chance of corrupting the data, one possible explanation for the endless reboots. At the same time, one user pointed others to a document published last July on Microsoft's support site that spelled out a possible solution.
    More at: Windows 7 endless reboot answer evades Microsoft
    Night Hawk's Avatar Posted By: Night Hawk
    27 Oct 2009



  1. Posts : 11
    Win7 Home Premium x64
       #1

    This is why clean installs are the way to go.....not upgrades.
      My Computer


  2. Posts : 87
    Windows 7 Home Prem x32
       #2

    Ben100014 said:
    This is why clean installs are the way to go.....not upgrades.

    Yep. I went from XP SP3 to Windows 7 Ultimate with a clean and easy install
      My Computer


  3. Posts : 11
    Win7 Home Premium x64
       #3

    I went from Vista Ultimate X32 to 7 Home Premium x64, what an improvement, Ill tell you.
      My Computer


  4. Posts : 8,375
    W7 Ultimate x64/W10 Pro x64/W11 Pro Triple Boot - Main PC W7 Remote PC Micro ATX W7 Pro x64/W11 Pro
    Thread Starter
       #4

    I went from a 32bit dual boot of XP with Vista along with both 7 betas into the RCs and a fresh install of 7 retail 64bit on one drive while the 64bit RC is still on another. During the retail installation the RC wasn't even seen by the installer and not entered as a boot option. That was to be expected anyways.

    In all this time however between betas abd RCs I never ran into any reboot problems with any clean install and even an upgrade repair install on one RC installation. That was with the dvd drive burning at the fastest speed as well until making up usb install keys.
      My Computers


  5. Posts : 11
    Win7 Home Premium x64
       #5

    Wow, that is quite a system setup you have there Nighthawk. I cannot imagine Tri-booting, I just wouldn't have the time to set that up or maintain it. :)
      My Computer


  6. Posts : 77
    7 Home Premium x86
       #6

    I think if I had to deal with such an unfortunate mishap I would abandon Win 7 altogether.

    Thankfully, however, I was able to upgrade from Vista Home Premium to 7 Home Premium without a clean install ...and no problems.
      My Computer


  7. Posts : 8,375
    W7 Ultimate x64/W10 Pro x64/W11 Pro Triple Boot - Main PC W7 Remote PC Micro ATX W7 Pro x64/W11 Pro
    Thread Starter
       #7

    Ben100014 said:
    Wow, that is quite a system setup you have there Nighthawk. I cannot imagine Tri-booting, I just wouldn't have the time to set that up or maintain it. :)
    Look around and you will likely find several screenshots of the various partitioning themes I've had over the last several months. This was all done across several internal as well as a few usb flash drives tossed into the mix. "5 sata BDs and a half dozen flash drives!"

    Even with the beta builds as well as installs on Virtual machines none of the shutdown looping problems has been seen at all through all that. 7 has been a success story here so far!
      My Computers


  8. Posts : 46
    Windows 7 Home Premium x32bit
       #8

    I did an upgrade from Vista Home Premium to Windows 7 no problem (apart from a hic-up with my printer driver which was solved by people on Windows Forum).
    If I had been experiencing constant re-boots, I think I would have abandoned 7 and gone back to Vista, but that would also mean money lost
      My Computer


  9. Posts : 106
    Win 7
       #9

    Mine, prettymuch fine


    My upgrade from Vista Home Premium to 7 went very smoothly, but I would have done a clean install if I'd needed to. I was prepp'd for that, with all my stuff on separate partitions, just in case.

    The only problems were that HP ( curse them) only have ready a basic printer driver for my (supposedly) Multifunction device and a small number of programmes, e.g google sync, wouldn't work in my exisitng profile, so I needed to create a new one and copy my settings across: I have no idea why, they were fine in my wife's profile and are fine in my new one .
    Last edited by tbernstein; 28 Oct 2009 at 09:25.
      My Computer


 
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