Quote: Originally Posted by robinb9
I got it from there but as said when I go to install it, it says I have it already but it failed so how can I have it?
I checked in control panel but it is not there, so it will not install
Saw in your specs that you're using x32 & x64 version of windows 7, did you picked up the right files for your system? Otherwise quick check in IE browser parameters the version you have installed. Should be Version 11.0.13 (11.0.9600.17358) if the latest patch.
Could restore point also and check WU again.
You posted above before me!!