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Windows 7: SSD reliability in the real world: Google's experience

27 Feb 2016   #31
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Yep everyone has to start some time
Heck besides backing up personal files to an external I never used system images

Windows system images always insisted blank disks were not blank so that was not helpful tossing cd's like old candy
Macrium reflect free is the first actual program to work and I'll eventually buy a four computer license


My System SpecsSystem Spec
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27 Feb 2016   #32
mjf

Windows 7x64 Home Premium SP1
 
 

@Barman58

Well said.
I only really gained hands on experience with PCs when I left the work environment where people did it for me.
My System SpecsSystem Spec
27 Feb 2016   #33
Layback Bear

Windows 10 Pro. 64/ version 1709
 
 

When we finally get a normal user on the forum I assume they have a problem and want help to fix it.
Stage 1 is completed. They are here.
2. Don't do any harm to the our new members computer.
3. Be polite
4. If you can't help after trying, ask for help yourself. Other members will come to assist.
5. Be polite
6. Remember we all started out knowing nothing. Their is a big difference between not knowing and not wanting to know. They got here so I assume they want to know.
7. Be polite.
8. Don't assume anything, we do not know the knowledge level of our new member. A simple sfc /scannow can be a major project to a new person to computers.

I personally try to remember to explain why I ask question or request something to be done.
Sometimes I forget. Their is where that assuming thing comes in. I assume they know why I request things or give instruction.

Our keyboards can be a mighty tool to help others, use it wisely and politely.
My System SpecsSystem Spec
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27 Feb 2016   #34
Lady Fitzgerald

Win 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by Barman58 View Post
...they call someone who fixes it,

They mostly do this at home, but having paid the extortionate prices charged by professionals, (like Me), some decide to use what knowledge they have to search for help on the Interwebs and the arrive here...
While professional help is high priced, I would NOT call it extortionate. The professionals have to pay for the education they received, the time they spend keeping up with rapidly, ever changing technology, the overhead expenses their profession incurs (transportation, licensing fees, insurance, building rent or payments, utilities, taxes, tools, diagnostic software, etc.), etc., the same as plumbers, auto mechanics, etc. Professionals like you earn their money.

The latter half of the above quote is exactly the reason I am here.
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27 Feb 2016   #35
Lady Fitzgerald

Win 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by mjf View Post
@Barman58

Well said.
I only really gained hands on experience with PCs when I left the work environment where people did it for me.
My System SpecsSystem Spec
27 Feb 2016   #36
Lady Fitzgerald

Win 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
...8. Don't assume anything, we do not know the knowledge level of our new member. A simple sfc /scannow can be a major project to a new person to computers...
Bingo! You've nailed a huge pet peeve of mine, although I don't see much of the problem here as I do on some other forums. Many geeks make the classic mistake of assuming all people will already know what seems basic to the geek but might as well be quantum mechanics to the newbie with the question, then get mad when the newbie gets frustrated because s/he doesn't understand the answer, especially when the geek left out vital details due to the geek's invalid assumptions. Even people with vast amounts of knowledge are going to have holes in that knowledge.

The best piece of advice I ever received for report witing, which also applies for helping and/or training people, came from an otherwise worthless boss I once had which was, when writing a report, assume the person going to read the report is a complete idiot. While he worded it rather harshly (and I'm sure he was paraphrasing that from what one of his bosses told him; he wasn't bright enough to have figured it out on his own), the point was you cannot assume anyone will know what you believe to be very basic and/or common knowledge so you have to spell out every, little detail or, at the very least, reference to the details elsewhere in the report.

An example is telling someone to go to Disk Management and assuming everyone knows how to get there. Another example was when the department I once worked in—warehousing—went from simple dumb terminals linked directly to a mainframe to individual PCs. Management sent us to an IT class to leran how to use the new computers that were going in soon ("soon" turned out to be six months later). The instructors assumed we all knew how to do the basics, like how to use a mouse. I was the one brash enough to first ask how to do it when we were told to select an item on the onscreen menu. The instructor was flabbergasted that I didn't know what she assumed everyone would know. In a veiled attempt to shame me for being so ignorant, she asked if any one else in the class didn't know how to use a mouse. Half the class raised their hands (and, since I knew everyone in there, I know darned well there were far more than that). She then asked sarcastically whey were we even there. Someone else replied, "Because our bosses sent us" before I could.

The IT department should have realized that a department whose only previous experience with computers at work was on dumb terminals would not have advised our bosses to send us to the same class as the one they sent the suits and their secretaries to.
My System SpecsSystem Spec
27 Feb 2016   #37
lehnerus2000

W7 Ultimate SP1, LM18.2 MATE, W10 Home, #All 64 bit
 
 

Quote   Quote: Originally Posted by Barman58 View Post
We should make sure that we solve their issues, there is no need to bother with why they want to do something or what they did not know that caused there issue.
I've noticed that issue on various forums.

Some one will ask a question and some "expert" will chime in with some solution that is unrelated to the original post.
After a couple of pages of posts, the original issue still isn't solved and the "expert" will have mysteriously vanished.

Quote   Quote: Originally Posted by Lady Fitzgerald View Post
Quote   Quote: Originally Posted by Layback Bear View Post
...8. Don't assume anything, we do not know the knowledge level of our new member. A simple sfc /scannow can be a major project to a new person to computers...
Bingo! You've nailed a huge pet peeve of mine, although I don't see much of the problem here as I do on some other forums. Many geeks make the classic mistake of assuming all people will already know what seems basic to the geek but might as well be quantum mechanics to the newbie with the question, then get mad when the newbie gets frustrated because s/he doesn't understand the answer, especially when the geek left out vital details due to the geek's invalid assumptions. Even people with vast amounts of knowledge are going to have holes in that knowledge.
Also since this website can be visited from anywhere in the World, the poster may not speak English.

I'm often worried that people aren't comprehending responses because English isn't their native language.
My System SpecsSystem Spec
27 Feb 2016   #38
Lady Fitzgerald

Win 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by lehnerus2000 View Post
...Also since this website can be visited from anywhere in the World, the poster may not speak English.

I'm often worried that people aren't comprehending responses because English isn't their native language.
True that, not to mention we often may not be comprehending the poster, sometimes leading to wrong conclusions about the poster. There was thread here recently where that may have been what happened. It got kinda ugly.
My System SpecsSystem Spec
27 Feb 2016   #39
mjf

Windows 7x64 Home Premium SP1
 
 

Ideally threads shouldn't go off track but quite often they do to some extent especially when they go on for pages. I don't think this is necessarily a big problem provided the original question has been addressed and the divergence is related to the original question.
My System SpecsSystem Spec
27 Feb 2016   #40
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

And what about this thread here - is that on-topic. I even forgot what the topic was.
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 SSD reliability in the real world: Google's experience




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