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Windows 7: Windows Update is broken for some Windows 7 users

07 Dec 2017   #31
LaurieD227

Windows 7 Professional 64 bit SP 1
 
 

UPDATE:

When I reset to December 1 and re-ran Windows update, it worked.
When I then re-set to auto sync, and did a date update so I was set back to today, I re-ran Windows update. It worked again. All my history is there.

Hooray!!

Thanks, Ranger4!!! You rock!


My System SpecsSystem Spec
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07 Dec 2017   #32
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Thanks Laurie & you are welcome. Glad to hear it's now fixed.

It seems that it depends on exactly when that damned AuthCab actually expired.
My System SpecsSystem Spec
07 Dec 2017   #33
salado111

Windows 7 Professional (SP1) 64bit
 
 

Hi! (newbie here) the fix worked for me.... so far. I'm wondering up in torchwood's post no. #5 should we remove kb4051034 ??

thx, for any comments... regards
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07 Dec 2017   #34
Brds7t7

Windows 7 Pro & Ultimate (64-Bit) Retail, Windows 8.1 Pro (64-Bit) Retail
 
 

Looks like I spoke too soon! As it did happen on one of my systems today. I got the "Windows Update service can't run" error.

Ranger4, your fix did work for me too. All seems okay now.
My System SpecsSystem Spec
07 Dec 2017   #35
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Quote   Quote: Originally Posted by salado111 View Post
Hi! (newbie here) the fix worked for me.... so far. I'm wondering up in torchwood's post no. #5 should we remove kb4051034 ??

thx, for any comments... regards
I think it would be best to leave it alone. It was not KB4051034 that caused this problem, it was the expiry of an AuthCab, that gives authorisation for the computer to access MS for updates. If that expires then Windows Updates wont work which is what happened in this case.
My System SpecsSystem Spec
08 Dec 2017   #36
salado111

Windows 7 Professional (SP1) 64bit
 
 

Quote   Quote: Originally Posted by Ranger4 View Post
I think it would be best to leave it alone. It was not KB4051034 that caused this problem, it was the expiry of an AuthCab, that gives authorisation for the computer to access MS for updates. If that expires then Windows Updates wont work which is what happened in this case.
thx. Ranger4, I thought the same but, after I typed my post. regards..
My System SpecsSystem Spec
09 Dec 2017   #37
LaurieD227

Windows 7 Professional 64 bit SP 1
 
 

FYI -

After reading that this Windows Update problem was affecting some machines and not others, I thought maybe it was a 64-bit versus 32-bit issue. So I checked my 32-bit Dell laptop - and it had the problem also. So much for my theory.

The good news is that I did the 'date change' fix (turn off date sync, roll back to 12/1, reboot, run Update; then turn on date sync, reboot, update date to today, rerun Update). It fixed the issue on my 32-bit machine.

I will go back and double-check that the fix stayed fixed on both machines. (If the problem recurs, I'll post the update here.)
My System SpecsSystem Spec
09 Dec 2017   #38
facedown

Window Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Ranger4 View Post
To repair the situation, untick the Auto Time setting Function, in Time & Date, then reset the date to before 3 Dec 2017. Reboot the computer. Run Windows Update & it may update if there any not included before 3 Dec. When it has finished Updating, reset the Auto Time function & reset the date to today. Reboot the computer & re run Windows Update, which should now work & install Updates to the current time.
Worked like a charm. Thanks!
My System SpecsSystem Spec
09 Dec 2017   #39
mjf

Windows 7x64 Home Premium SP1
 
 

Quote   Quote: Originally Posted by Ranger4 View Post

To repair the situation, untick the Auto Time setting Function, in Time & Date, .....
Where is the Auto Time setting function box?
My System SpecsSystem Spec
09 Dec 2017   #40
facedown

Window Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by mjf View Post
Where is the Auto Time setting function box?
I didn't see any check box on mine so I just changed to date in date/time to Dec 1, reboot, ran update, changed the time back to current, reboot and all was well.
My System SpecsSystem Spec
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 Windows Update is broken for some Windows 7 users




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