Product support forum changes on Microsoft Community

    Product support forum changes on Microsoft Community


    Posted: 11 Jun 2018
    Hello,

    Effective July 2018, the Microsoft Community forums listed below will shift support scope and Microsoft staff will no longer provide technical support there. There will be no proactive reviews, monitoring, answering or answer marking of questions. The forums will still be moderated by Microsoft agents to ensure participants can engage in a safe and positive environment.

    Microsoft Community participants are welcome and encouraged to continue to use the forum to ask questions and post answers with each other.

    The support for the below products will be discontinued across different forums in the Community.

    • Windows 7, 8.1, 8.1 RT
    • Microsoft Security Essentials
    • Internet Explorer 10
    • Office 2010, 2013
    • Surface Pro, Surface Pro 2, Surface RT, Surface 2
    • Microsoft Band – this topic will be locked. Users are invited to participate in Microsoft Band 2 topic.
    • Mobile devices forum – Microsoft support will continue in "Other Windows mobile devices" topic
    • Zune – this topic will be locked, but will remain available for browsing

    Thank you for being part of Microsoft Community!


    Source: Product support forum changes on Microsoft Community - Microsoft Community


       Tip
    We will still be supporting Windows 7 and Windows 8 at:

    Windows 7 Help Forums

    Windows 8 Help Forums

    Windows 10 Help Forums

    Brink's Avatar Posted By: Brink
    11 Jun 2018



  1. Posts : 1,797
    Win 7 Ultimate, Win 8.1 Pro, Linux Mint 19 Cinnamon (All 64-Bit)
       #1

    Must admit, it's been a few years since I even used those forums for any Windows 7/8.1 advice. At least we still have seven/eightforums. These are my go to forums anyway.
      My Computer


  2. Posts : 9,600
    Win 7 Ultimate 64 bit
       #2

    Brink said:
    ...
       Tip
    We will still be supporting Windows 7 and Windows 8 at:

    Windows 7 Help Forums

    Windows 8 Help Forums

    Windows 10 Help Forums

    These forums have been infinitely more useful for me than MS'. I found the MS forums to be a waste of my time.
      My Computer


  3. Posts : 0
    Windows 7 Ultimate x64
       #3

    I got some advice and clues from my problem searching on their forums, but a lot of times it's a mixed bag.
      My Computer


  4. Posts : 1,797
    Win 7 Ultimate, Win 8.1 Pro, Linux Mint 19 Cinnamon (All 64-Bit)
       #4

    Lady Fitzgerald said:
    I found the MS forums to be a waste of my time.
      My Computer


 

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