New KB4536952 Servicing stack update for Windows 7 - Jan. 14

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  1. Posts : 4
    Windows 7 Pro
       #10

    I had the same desktop background issue as well where I got a black background. This is on a personal pc. None of my custom saved themes worked except for the preinstalled aero themes, and some slide show options were not working either, like the Picture Positioning didn't allow me to select the Stretch option. I had just installed KB4536952 Jan 2020 Servicing Stack and KB534310 Jan 2020 Monthly Rollup. For some reason, Windows didn't allow me to uninstall KB4536952, so I uninstalled KB534310 instead and rebooted, and thank goodness everything was back to normal.
      My Computer


  2. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #11

    Hi cici, KB534310 is not installed on my pc or showing as available in WU
      My Computer


  3. Posts : 4
    Windows 7 Pro
       #12

    Hmm, I'm on Win 7 Pro. Perhaps we have different windows update #'s. Have you looked for a Jan 2020 Monthly Rollup or something similar? If so, try uninstalling that. Otherwise, I would try uninstalling each update from the most recent and work backwards. But uninstall one at a time, reboot, check desktop backgrounds, repeat.


    Just to make sure we're on the same page, you're going to the windows update section of the Control Panel to view the installed updates, right? It's not the same as the Programs and Features page.
      My Computer


  4. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #13

    I'm on Win7 Home Premium 32bit on both my computers.
      My Computer


  5. Posts : 4
    Windows 7 Pro
       #14

    So, when you're in Control Panel - Windows Update, click on "View update history",
    New KB4536952 Servicing stack update for Windows 7 - Jan. 14-image1.jpg


    then "Installed Updates" and look for the KB in question.
    New KB4536952 Servicing stack update for Windows 7 - Jan. 14-image2.jpg
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  6. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #15

    Hi cici, I uninstallec KB4534310 and that fixed my problem.
    WU did try to reinstall it but I hid it.
    Thanks for your help.
      My Computer


  7. Posts : 1
    win7 pro 64
       #16

    I've had several issues on my computer since the last update, the desktop display settings being one of them. I uninstalled the kb4534310 update, restarted, and happily everything works now and is back to normal.


    Mike
      My Computer


  8. Posts : 138
    Windows 7 Ultimate x86
       #17

    goopy said:
    More updates in the pipeline?
    On second thought, perhaps real purpose is to prevent one from receiving future updates?
      My Computer


  9. Posts : 4
    Windows 7 Pro
       #18

    Glad it worked out
      My Computer


  10. Posts : 1
    Windows 7 Ultimate x64
       #19

    Microsoft ended up fixing the desktop background issue with a later update
    per https://support.microsoft.com/en-us/...date-kb4534310
    "This issue is resolved in KB4539601"

    Here is the fix,
    https://support.microsoft.com/en-us/help/4539601

    I have both installed and no problems on my system.
      My Computer


 
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