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Windows 7: Are you a piler, filer, or purger?

30 Mar 2010   #1

Are you a piler, filer, or purger?


When we looked into how people used email, we found some interesting patterns. It turns out that there are generally three types of people when it comes to email: pilers, filers, and purgers.

Which are you?

  • Piler: I generally dont put email into a folder or archive. I dont delete it. I just let it pile up in my inbox."
  • Filer: I generally categorize messages by moving them into folders Ive created or assigning labels to each message.
  • Purger:  I generally delete email after Ive read it.
Different strokes for different folks. Its a fun engineering challenge to build an email service that works well for all three types of folks.

Heres a bit of data on how pilers, filers, and purgers tend to manage the email in their accounts.

Source: Microsoft internal

And a chart that will give you a sense as to what percentage of people are like you.

Coming up next did you know that Hotmail has keyboard shortcuts? Did you know that you can choose between Outlook shortcuts and Gmail-compatible shortcuts? Pretty geeky, huh? Ill talk next about how we think about those features that we geeks love and that most people never use.

Dick Craddock
Group Program Manager, Windows Live Hotmail


My System SpecsSystem Spec
30 Mar 2010   #2

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE

All three. I was a filer (~8600 archived), but since I unintentionally downloaded my Gmail account to the inbox, I've never gotten around to filing or deleting them (~2900). Like most people I will delete many emails either upon read, or sometimes even before.
My System SpecsSystem Spec
30 Mar 2010   #3
Joan Archer

Windows 10 64bit/Windows 10 64bit/Windows 10 64bit

I suppose I could be classed as all 3, incoming emails automatically go into folders depending on what they are, I do keep certain ones, again they are filed in their own folders, but the majority get deleted when I've read them.
My System SpecsSystem Spec

30 Mar 2010   #4

Windows 7 Ultimate x64 RTM + SP1

Oh I am most definetly a piler. HA HA. I have probably got email from as far back as 2004. LOL.
My System SpecsSystem Spec
30 Mar 2010   #5

Microsoft Community Contributor Award Recipient

Win 10 Pro x64

Purger, Except for receipts and software registrations, those I file.
My System SpecsSystem Spec
30 Mar 2010   #6

Windows 7 (x64)

At home? Or at work? Because I'd have to give two different answers...

At home, I File what I need (receipts and product keys, mostly), and periodically erase my inbox. So: Purger

At Work, each message gets a simple Pass/Fail test as to whether it's relevant. No? Gone immediately. Everything else gets filed according to subject, sender, project, etc... Actionable or not. So: Filer
My System SpecsSystem Spec
30 Mar 2010   #7

Windows 7 Pro X64

I guess I am a Filler. I save most every email and move then to a folder in outlook depending on which emaill account it was sent to
My System SpecsSystem Spec
30 Mar 2010   #8

7 Ultimate x64, Vista Ultimate x64, 7 Pro x64, XP Pro x86, Linux Mint Nadia Cinnamon

Filer, without question. I have pretty much unlimited space on my account; space that I've barely touched. I file EVERYTHING.
My System SpecsSystem Spec
30 Mar 2010   #9

Windows 10 Pro

I’m definitely a Filer. I’ve got e-mails going all the way back to 2000. I also tend to keep my old .pst’s. Never know when you might need something :)
My System SpecsSystem Spec
30 Mar 2010   #10

Windows 10 Pro x64 x3, Ubuntu

Definitely a filer,
I use Pop to get my emails from the provider, but leave all messages on the server
I have a load of rules set-up in outlook that classify and file all mails, locally - I will delete some straight from the inbox or the file folder but the in the on-line storage all items are archived from the inbox every day or so

My outlook in-box is always kept as empty as possible so any messages that do not meet a rule criteria are easily found and actioned, If the mail is from a source that may be sending regularly then I add a rule and folder to file and classify.

The only messages that are ever actually deleted beyond recovery are spam
My System SpecsSystem Spec

 Are you a piler, filer, or purger?

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