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Windows 7: HAF X SHort/Static on front USB Panel

15 Dec 2010   #31

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64

I would give CoolerMaster major prop's !

My System SpecsSystem Spec
23 Dec 2010   #32

windows 7 professional 64

My System SpecsSystem Spec
23 Dec 2010   #33

Windows 10 Pro

From phone call to delivery was about 10 days. That's in my post.

I'll say that the Coolermaster makes good cases and that they just had an issue that's being addressed. I'm sure the newer productions has this issue fixed. And for what it's worth Corsair had an issue with their front headers on their 800D as well, but it had to do with the head phone jack.

My only point is that all manufactures suffer issues at one time or another, it's how they handle them they makes them trustworthy. In this case (no pun intended) both companies addressed the issue in fine fashion and got on with business.

I think you'll find Coolermaster has some exceptional cases.

Hope this helps.


Just in case... 800D: noises when front panel headphones jack is used - The Corsair Support Forums
My System SpecsSystem Spec

29 Dec 2010   #34

Windows 7 Ultimate x64

Does this problem occur after installing second optional fan on the top?
My System SpecsSystem Spec
29 Dec 2010   #35

Windows 10 Pro

The problem can happen any time when you have exposed wires. So yeah, installing the second fan could cause a problem being that you have to remove the top panel (thus moving the wire bundles around) to install the fan.

But like I said before I'm confident the newer productions has this issue fixed. You can always do you own inspection though to put your mind at ease.
My System SpecsSystem Spec
30 Dec 2010   #36

Windows 7 Home Premium x64

Yes - The problem did occur after installing the second fan for me or at least that is when I noticed it happening. The problem is that the replacement wires/panel I/O board (which equated to the whole top as Sygnus21's photo shows), even with modifications from CM, did not fix the problem. I even RMA'ed the box with Amazon and the brand new box had exactly the same problem. All signs pointed to the front panel I/O, finally removing the reset wire from the MB removed the problem as a workaround, but leading up to that, I did the following:

1.) Replaced the Power Supply from a new Corsair HX850 to an Antec 1000W PS - This wound up solving another video problem I was having, but the shorting problem still remained
2.) Replaced the XFX HD5870 video board for the same problem as above, but one less variable now on the shorting problem
3.) Upgraded the memory from Patriot sector 7 1300 to Corsair Dominator 1600 (just me wanting more juice), one less variable in the equation for the shorting problem
4.) Finally decided the MB was suspect, an ASUS Crosshair IV Formula with an AMD 1090T BE OC'ed to 3.83GHZ. I RMA'ed this with ASUS as my window with Amazon had closed. They overnighted a replacement.

To cover all varibles, I bought an NZXT Phantom case, put the replacement MB in with all other replacement parts (PS, Vid board, memory) and low and behold the problem was gone, for about 3 days. Pulled out my IPOD touch, just the connecting wire, I hadn't even connected the IPOD to it, touched the USB port on the new NZXT case as I was attempting to plug it in and it happened again. The only thing I could conclude at this point was that either the replacement MB had the same problem, or I partially screwed up my processor through all of the shorting or overclocking. I read a ton of posts in various forums on the shorting problem and I realized that this board has a rep for shorting in exactly the same way.

Taking it one step further, to eliminate either the CPU or the MB, I purchased a Gigabyte MB (890FX Chipset) and installed it while I RMA'ed the 2nd ASUS MB. It has been in the box for 2 days and no sign of shorting. So far it looks like in my case (no pun intended), the problem was the MB all along, but I will update in a week or so. I plan to put the ASUS board back in (it is far superior to the Gigabyte in terms of OC'ing).

So the bottom line is that the MB replacement ultimatly fixed the problem (so far). To get that second fan in, which I was hell bent on adding, I had to remove the blue USB wires and the eSATA cable to even get the top to seat properly (didn't use the front ports for those anyways) and it MAY have reduced my CPU temp by 1 or 2 degrees C.
My System SpecsSystem Spec
30 Dec 2010   #37

Windows 10 Pro

Quote   Quote: Originally Posted by 1strail View Post
So the bottom line is that the MB replacement ultimatly fixed the problem (so far). To get that second fan in, which I was hell bent on adding, I had to remove the blue USB wires and the eSATA cable to even get the top to seat properly (didn't use the front ports for those anyways) and it MAY have reduced my CPU temp by 1 or 2 degrees C.
Sorry but I'm not really seeing what this has to do with the shorting problem of the front panel. How does replacing the MB relieve the issue of the cut wires on the front header panel? Unless you've done something to alleviate that problem, it's still there…. no matter how many parts you’ve replaced.

Anyways you can get a replacement part as shown, which does have a fix, or you can do what I’ve done and fix it yourself. Either way the problem is gone.

My two cents.
My System SpecsSystem Spec
30 Dec 2010   #38

Windows 7 Home Premium x64

There were no broken wires and as I mentioned, I replaced the entire case with another HAF X, replaced the I/O panel as you did with a modified one from CM, and finally changed case manufacturers and the problem followed the motherboard. Was that not clear?

What eactly would you have done differently?
My System SpecsSystem Spec
30 Dec 2010   #39

Windows 10 Pro

To be honest I'm not clear on what your issue was. But you seem to have figured it out so in the end, that's all that counts.

I was just going with the flow of this thread which was a shorting problem in the front header of the top panel for the HAF X case.

My System SpecsSystem Spec
04 Jan 2011   #40

Win 7 Home 32

Wow,that's really bad news! I was considering buying one and see what serious issues it has! So it doesn't happen to everybody it seems,but still...Is there a way to detect it without shocking the system?
My System SpecsSystem Spec

 HAF X SHort/Static on front USB Panel

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