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Windows 7: Case Hunters

02 Jul 2011   #21
Terronium 12

Windows 10 Technical Preview - x64
 
 

Quote   Quote: Originally Posted by linnemeyerhere View Post
I'm stunned that they are asking you to pay for the shipping, or at the least give you their volume discount. How about the place where you ordered this case most will ship and handle the return if it's under 30 days. Oh and yes it is good you have a UPS account as they will at least pick up without a fee from an account holder.
See, here's the thing:

On one hand I can handle it through CM directly, and they'll get a shipping label to me..although I'll still have to pay to have it shipped. Again, scandalous.

On the other hand there's Newegg, and yes it's covered by the 30-day return warranty as I only brought it the 22nd of last month; however if I ship it back to them it's going to cost me the aforementioned $52.65 for the label and to have it shipped (or one or the other, I honestly don't know how it works). Which is also scandalous.

So I'm shelling out money for a defective POS either way.



My System SpecsSystem Spec
.
02 Jul 2011   #22
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Do you know anybody that has a UPS shipping business acct. ? They usually get a discounted shipping rate with UPS. Maybe about $20.
My System SpecsSystem Spec
03 Jul 2011   #23
Sardonicus

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Terronium 12 View Post
Quote   Quote: Originally Posted by linnemeyerhere View Post
I'm stunned that they are asking you to pay for the shipping, or at the least give you their volume discount. How about the place where you ordered this case most will ship and handle the return if it's under 30 days. Oh and yes it is good you have a UPS account as they will at least pick up without a fee from an account holder.
See, here's the thing:

On one hand I can handle it through CM directly, and they'll get a shipping label to me..although I'll still have to pay to have it shipped. Again, scandalous.

On the other hand there's Newegg, and yes it's covered by the 30-day return warranty as I only brought it the 22nd of last month; however if I ship it back to them it's going to cost me the aforementioned $52.65 for the label and to have it shipped (or one or the other, I honestly don't know how it works). Which is also scandalous.

So I'm shelling out money for a defective POS either way.
What about the USPS. I shipped a LIAN LI case to Puerto Rico for $25.00 using parcel post. It should be just as cheap to California. $52.62 is Newegg and UPS milking it.
My System SpecsSystem Spec
.

03 Jul 2011   #24
Maxwell

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Terronium 12 View Post
Quote   Quote: Originally Posted by linnemeyerhere View Post
I'm stunned that they are asking you to pay for the shipping, or at the least give you their volume discount. How about the place where you ordered this case most will ship and handle the return if it's under 30 days. Oh and yes it is good you have a UPS account as they will at least pick up without a fee from an account holder.
See, here's the thing:

On one hand I can handle it through CM directly, and they'll get a shipping label to me..although I'll still have to pay to have it shipped. Again, scandalous.

On the other hand there's Newegg, and yes it's covered by the 30-day return warranty as I only brought it the 22nd of last month; however if I ship it back to them it's going to cost me the aforementioned $52.65 for the label and to have it shipped (or one or the other, I honestly don't know how it works). Which is also scandalous.

So I'm shelling out money for a defective POS either way.
Don't buy the shipping label through Newegg. I had to RMA a Card Reader and they wanted me to pay 10$ in shipping. I put it in a box and took it to my local post office and it cost me only 5 bucks for 2 day shipping to Newegg. I suspect that it would be the same situation here.
My System SpecsSystem Spec
04 Jul 2011   #25
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Just a suggestion. I had to RMA a defective part to Newegg and was required to pay the shipping. I bought the label from Newegg. I called customer service. They refunded the shipping costs and sent a prepaid label to me. The CS I spoke to said with defective parts to always call CS. She said that they could do things that on line was not set up to do. It could be worth a phone call, worse that can happen is they say no.
My System SpecsSystem Spec
05 Jul 2011   #26
Terronium 12

Windows 10 Technical Preview - x64
 
 

Quote   Quote: Originally Posted by essenbe View Post
Just a suggestion. I had to RMA a defective part to Newegg and was required to pay the shipping. I bought the label from Newegg. I called customer service. They refunded the shipping costs and sent a prepaid label to me. The CS I spoke to said with defective parts to always call CS. She said that they could do things that on line was not set up to do. It could be worth a phone call, worse that can happen is they say no.
Just did an eRMA through CM directly and they're going to give me a shipping label (I mentioned this earlier) so we'll see what happens now. I'd imagine I still have to pay for something though...
My System SpecsSystem Spec
05 Jul 2011   #27
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Actually I'd be surprised if you did, or if you did it would just be a temporary charge to hold till the RMA'd case is received back at CM.
My System SpecsSystem Spec
05 Jul 2011   #28
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Terronium 12 View Post
So I'm now in possession of the HAF-X, and it's been an absolute pain in my ass.

Why?

With the board mounted in the case none of the expansion cards line up properly at all; they're not in-line with the slots, and if I line them up then they'll jog out of place and won't line up with PCI slots at all. Yes, the standoffs are all in the right place, and yes, everything is tightened as it should be. If I use taller standoffs like those that came with the Stacker then the board is too high and won't line up with the I/O panel -- do you see a trend here?
Quote   Quote: Originally Posted by Terronium 12 View Post
I don't know why either.

This is the third consecutive time I've been screwed out of money buying a PC component; first the two 4870 X2's (one was the result of an RMA), and now this POS. I'm not even sure if I care.

I should have just brought the 800D and foregone the 6950.
Wish I would have seen this earlier but.....

I don't understand what your issue is with the HAF X but I have one and everyting fits/aligns up fine, including my 6950. Anyway you should have been using the posts that came with the case.... you did get posts and screws right?

Anyway - https://www.sevenforums.com/overclock...r-s-haf-x.html

Sorry you had a terrible time with it, perhaps it was defective? I don't know I just know I haven't experienced any alignment/fit issues.

Good luck on the RMA.
My System SpecsSystem Spec
06 Jul 2011   #29
Terronium 12

Windows 10 Technical Preview - x64
 
 

I used the provided screws and standoffs, yes, I even used the two alignment standoffs and that didn't even help. There's a few people who've had this problem before.

Quality control issue, I suppose.
My System SpecsSystem Spec
18 Jul 2011   #30
Terronium 12

Windows 10 Technical Preview - x64
 
 

I may have found a solution!

Washers. When the board is in the case a few of the standoffs aren't elevated high enough to the point where there's contact between it and the board, which basically causes the board to recess and contort slightly. I used two plastic washers I had lying around and it actually seemed to solve the problem; the 6950 lined up just a bit better as did my sound card.

Now, would it make a difference if I used metal washers?
My System SpecsSystem Spec
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