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Windows 7: First build crashing

10 Sep 2009   #1
BoSox07

 
 
First build crashing

Hello,

I am hoping someone can give me advice with trouble shooting. I just finished building my first machine and loaded Windows 7.

CPU – Intel E8400 3G
MB - GIGABYTE GA-EP43-UD3L 775 P43 R
RAM – Corsair 4GB (2 x 2GB) 240-Pin DDR2
GPU – BFGTECH GeForce GTX-275
PSU – Corsair 550W
HD – 80G and 500G

Everything seemed fine as I was loading software, updating drivers and configuring. Then I started getting random crashes the crashes became consistent as whenever the machine is pushed. It will either blue screen or just freeze and I will have to physically push the power button to restart it. I downloaded a stress test and temp monitoring software to help diagnose.

CPU and GPU temps are 97*F and 120*F at idle. Ran the stress text at 100% and temps topped out at 127*F for the CPU and 140*F GPU just before crash. If I run the stress test just on RAM it passes, on CPU and GPU fails, just CPU fails, just GPU fails.

Blue screens error messages are inconsistent so far the only error messages I was able to retrieve were:
CNG.SYS
SRTSP.SYS
CLASSNP.SYS
IRQL_NOT_LESS_OR_EQUAL
PAGE_FAULT_IN_NONPAGED_AREA

I hope I provided enough information. I have a feeling it’s a hardware issue but temp seem to be in normal range. Any suggestion would greatly be appreciated.


My System SpecsSystem Spec
.
10 Sep 2009   #2
nate42nd

Windows 7 Professional x64
 
 

That seems WAY too hot. I would use some different thermal paste and check all heatsink connections and fans.
My System SpecsSystem Spec
10 Sep 2009   #3
BoSox07

 
 

All fan are working. two case fans, CPU fan and GPU fan.

You really think that's to hot? CPU is only 48C.
My System SpecsSystem Spec
.

10 Sep 2009   #4
TGSoldier

 
 

Quote   Quote: Originally Posted by nate42nd View Post
That seems WAY too hot. I would use some different thermal paste and check all heatsink connections and fans.
Those temps seem fine to me.. He said Fahrenheit, not Celsius..
My System SpecsSystem Spec
10 Sep 2009   #5
Tews

64-bit Windows 8.1 Pro
 
 

Welcome to the forums!

Please upload the .dmp files for analysis ... Please type event viewer in the search box .. open the application section and see if there are any critical errors listed... please post them here if there are..
My System SpecsSystem Spec
10 Sep 2009   #6
tewas

Windows 7 Enterprise
 
 

That sounds like memory issue. Run memtest, it might find the problem.
Also check storage drivers, for some reason default windows drivers does not always work, especially with Intel matrix storage.
My System SpecsSystem Spec
10 Sep 2009   #7
Antman

 

Quote:
Then I started getting random crashes the crashes became consistent as whenever the machine is pushed
So, you are attempting to overclock?
My System SpecsSystem Spec
10 Sep 2009   #8
zigzag3143

Win 8 Release candidate 8400
 
 

BoSox07

Please go to c:\windows\minidump zip the dump file (*.dmp) and upload it to us for debugging. If its not in minidump search *.dmp for it.

KEn
My System SpecsSystem Spec
10 Sep 2009   #9
BoSox07

 
 

Tews – Thank you.

I will retrieve the dump files and post them when I get home tonight

tewas – I ran stress test for 15 minutes at 100% on the RAM and it passed. Is that not an accurate test?

Antman – No, I am not overclocking.
My System SpecsSystem Spec
10 Sep 2009   #10
TGSoldier

 
 

15minutes is not good enough... More like a couple hours.. Overnight when you are sleeping..

15 minutes is definitely not enough.
My System SpecsSystem Spec
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 First build crashing




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