PC Random Restarts

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  1. Posts : 82
    Windows 7 Home Premium x64
       #1

    PC Random Restarts


    My PC has given me random restarts the past couple weeks. It'll be at anytime no matter if I'm just browsing the web or playing a game. It happened again yesterday but this time when it booted it gave me the message "Power Supply detected a power surge". It was the only time I've seen that message though. Does anyone have any steps I can take to try and figure this out? My build is current.
      My Computer


  2. Posts : 5,915
    Windows 10 Pro X64
       #2

    MCleveland, I would suspect the PSU, how old is it? Are you monitoring temps and voltage? If you are overclocking, try taking it down some.
      My Computer


  3. Posts : 82
    Windows 7 Home Premium x64
    Thread Starter
       #3

    I bought the power supply in May 2012. While just web browsing, my CPU temps are anywhere from 37C-45C and my GPU is about 30C. They get hotter while I game of course, but the restarts happen at anytime. My voltage for my CPU are 0.996, and 0.850 for my GPU. And no overclocking for me. Too worried about things getting too hot. :)
      My Computer


  4. Posts : 5,915
    Windows 10 Pro X64
       #4

    I tried a google search and saw where some say you should disable the surge setting in the Bios. I would not do that. Do you have another power supply you could try?
      My Computer


  5. Posts : 82
    Windows 7 Home Premium x64
    Thread Starter
       #5

    Hah, yeah. That just sounds like a bad idea. No I don't, unfortunately. This is the only one I have.
      My Computer


  6. Posts : 5,915
    Windows 10 Pro X64
       #6

    We have several other members that have that motherboard. Wait out a little while and they should be able to offer help. That is a very nice build you have!
      My Computer


  7. Posts : 82
    Windows 7 Home Premium x64
    Thread Starter
       #7

    Thank you, and thanks for your help!
      My Computer


  8. Posts : 5,915
    Windows 10 Pro X64
       #8

    MCleveland said:
    I bought the power supply in May 2012. While just web browsing, my CPU temps are anywhere from 37C-45C and my GPU is about 30C. They get hotter while I game of course, but the restarts happen at anytime. My voltage for my CPU are 0.996, and 0.850 for my GPU. And no overclocking for me. Too worried about things getting too hot. :)
    What are the voltage readings under load? Also try looking for errors in the event viewer for when it restarted.
      My Computer


  9. Posts : 82
    Windows 7 Home Premium x64
    Thread Starter
       #9

    While playing Saints Row: The Third on the highest settings my voltages are 1.261 on my CPU, and 0.887 on my GPU. my CPU VCORE is 1.192.
      My Computer


  10. Posts : 5,915
    Windows 10 Pro X64
       #10

    MClevland, try posting the results using this tool.

    SF Diag Tool

    I will put in a request for help so other members can help.
      My Computer


 
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