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Windows 7: Best deals of the day

01 Dec 2013   #491
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Thanks everyone. I used newegg almost exclusively for several years until they decided any bent CPU pins were customer damage. Since that time I have used them but only for certain things. I am an Amazon Prime member and have gotten more than my money's worth from the Prime membership. I have always received excellent customer service from them until the motherboard RMA. I was lucky there because I checked the pins before installing a CPU and called them within 30 minutes of receiving it. But, it was still a battle, even then. Ihave emailed and phoned their customer service and talked to several and escalated it as far as they would allow me to. Everyone I talked to was exactly the same. I have the CEO's Name and address and will be writing in the next day or so. I have no intent of threatning them and don't think I could. Newegg is so big I doubt if no one on SF ever bought from them again, they would even notice. What I found so absured is not one person I talked to would admit that a company that gets tens of thousands of parcels a day could possibly misplace one. To me, that is rediculous. Thank everyone for their support, I sincerely appreciate it. I do have evidence that Newegg received the package, all they have is 'we can't find it'. If the CEO is reasonable, that should suffice. I think Newegg makes enough money without cheating customers out of theirs. To me, that's what this is.


My System SpecsSystem Spec
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01 Dec 2013   #492
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Good luck Steve. I have attached a copy of my letter I wrote to the Sony CEO. Maybe it gives you some ideas.


Attached Files
File Type: docx Letter to Sony.docx (11.9 KB, 9 views)
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01 Dec 2013   #493
Dude

Windows 10 Pro X64
 
 

Well you are right, if all the members here boycotted them it wouldn't dent them from making money. I will look at Amazon for my future purchases.
My System SpecsSystem Spec
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01 Dec 2013   #494
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote:
I will look at Amazon for my future purchases
Me too.
My System SpecsSystem Spec
01 Dec 2013   #495
carwiz

Windows 7 Pro-x64
 
 

If you paid by credit card, take it up with them. File a payment dispute on the total, including taxes and shipping. They'll take the money from Newegg's account and credit yours for the entire purchase price. Include copies of the receipt, RMA and tracking with the written dispute. It's a no brainer for the CC company.

I just had an RMA through Amazon for a Fiio E6 headphone amp. It was DOA. Even though it was sold by another vendor, it was fulfilled by Amazon and they handled the return. I'm running 0-3 on items purchased on Amazon from other vendors. I won't buy anything from now on unless it's sold by Amazon, not just fulfilled, even at a few more bucks. Amazon showed there's as out of stock but listed other vendors for the same item. Newegg has recently started doing the same thing by adding other vendor products. Some of the vendors take advantage of the big name and dump seconds or counterfeits.
My System SpecsSystem Spec
01 Dec 2013   #496
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by whs View Post
Quote:
I will look at Amazon for my future purchases
Me too.
They are building a new Amazon center just south of me here in Northern Calif.
May apply for a job so I can work in shipping and make sure everything goes to the wrong address. hehehe
My System SpecsSystem Spec
01 Dec 2013   #497
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Quote   Quote: Originally Posted by The Howling Wolves View Post
Quote   Quote: Originally Posted by whs View Post
Quote:
I will look at Amazon for my future purchases
Me too.
They are building a new Amazon center just south of me here in Northern Calif.
May apply for a job so I can work in shipping and make sure everything goes to the wrong address. hehehe
Except mine, I hope. Then I would have no place to buy. Tiger Direct is in Florida and charges sales tax and shipping which makes them too expensive. So, I hope you will make an exception for me, Dennis.
My System SpecsSystem Spec
01 Dec 2013   #498
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Thanks for your letter WHS. I was intending to write but had to decide exactly what to and should be said. Your letter helped considerably.
My System SpecsSystem Spec
01 Dec 2013   #499
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

You are welcome Steve.
My System SpecsSystem Spec
01 Dec 2013   #500
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Steve, I have crafted a little letter for you (attached). Maybe that can help.


Attached Files
File Type: docx Letter for Steve.docx (10.6 KB, 9 views)
My System SpecsSystem Spec
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