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Windows 7: Help

29 Jul 2010   #11

64-bit Windows 8.1 Pro

Unfortunately it didnt grab the .dmp files.. navigate to c:/windows/minidump and zip up any .dmp files you have and attach them to your next post..

My System SpecsSystem Spec
29 Jul 2010   #12

Windows 7


Attached Files
File Type: zip (21.5 KB, 2 views)
My System SpecsSystem Spec
29 Jul 2010   #13

Windows 7 Ultimate 32 bit

Lonnie, it looks like a hardware or memory related error.

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Owner\AppData\Local\Temp\\072910-28468-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*Symbol information
Executable search path is: 
Windows 7 Kernel Version 7600 UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0x82c1c000 PsLoadedModuleList = 0x82d5b570
Debug session time: Thu Jul 29 11:52:42.567 2010 (GMT-4)
System Uptime: 0 days 0:00:44.614
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 1c, 8d638af8, 0}

Probably caused by : ntkrnlmp.exe ( nt!CmpFindValueByNameFromCache+a2 )

Followup: MachineOwner

kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
Arg1: c0000005, The exception code that was not handled
Arg2: 0000001c, The address that the exception occurred at
Arg3: 8d638af8, Trap Frame
Arg4: 00000000

Debugging Details:

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

0000001c ??              ???

TRAP_FRAME:  8d638af8 -- (.trap 0xffffffff8d638af8)
ErrCode = 00000000
eax=00000000 ebx=a24bbb4c ecx=00010000 edx=00009227 esi=8d638c30 edi=a24bb298
eip=0000001c esp=8d638b6c ebp=8d638b80 iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
0000001c ??              ???
Resetting default scope




PROCESS_NAME:  svchost.exe


LAST_CONTROL_TRANSFER:  from 8e30faa8 to 0000001c

WARNING: Frame IP not in any known module. Following frames may be wrong.
8d638b68 8e30faa8 8d638c30 00000000 9fc258a0 0x1c
8d638b80 82e29249 a24bbb4c 8d638c2c 00000014 0x8e30faa8
8d638bec 82e5604b 8d638c7c 8d638c2c 8d638c28 nt!CmpFindValueByNameFromCache+0xa2
8d638c60 82e7b8a3 a24aa358 00000002 015ceac0 nt!CmQueryValueKey+0x350
8d638d14 82c5179a 0000027c 015ceb84 00000002 nt!NtQueryValueKey+0x312
8d638d14 775664f4 0000027c 015ceb84 00000002 nt!KiFastCallEntry+0x12a
015ceb54 00000000 00000000 00000000 00000000 0x775664f4


82e29249 33f6            xor     esi,esi


SYMBOL_NAME:  nt!CmpFindValueByNameFromCache+a2

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


FAILURE_BUCKET_ID:  0x8E_nt!CmpFindValueByNameFromCache+a2

BUCKET_ID:  0x8E_nt!CmpFindValueByNameFromCache+a2

Followup: MachineOwner

kd> lmtsmn
start    end        module name
91285000 912b1000   1394ohci 1394ohci.sys Mon Jul 13 19:51:59 2009 (4A5BC89F)
8a5a7000 8a5ef000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
8a646000 8a6a0000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
8a6fc000 8a70e000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
910fe000 9110f000   amdppm   amdppm.sys   Mon Jul 13 19:11:03 2009 (4A5BBF07)
8a83e000 8a847000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
8a7e6000 8a7ef000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
8a81b000 8a83e000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
9b2e0000 9b31f000   ati2cqag ati2cqag.dll unavailable (00000000)
9b000000 9b042000   ati2dvag ati2dvag.dll unavailable (00000000)
9110f000 91285000   ati2mtag ati2mtag.sys Tue Jan 24 22:52:30 2006 (43D6F5FE)
8c530000 8c7ac000   ati3duag ati3duag.dll unavailable (00000000)
9b320000 9b356000   atikvmag atikvmag.dll unavailable (00000000)
8c400000 8c4d3000   ativvaxx ativvaxx.dll unavailable (00000000)
8af33000 8af3a000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
910f0000 910fe000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
8a433000 8a43b000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
8aed3000 8aef2000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
8a88c000 8a8ae000   CFRMD    CFRMD.sys    Tue Oct 27 09:11:09 2009 (4AE6F16D)
8a47d000 8a528000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
8ae7c000 8aea1000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
8a43b000 8a47d000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
8aef2000 8af2c000   cmdguard cmdguard.sys Fri Jun 04 05:53:51 2010 (4C08CD2F)
8afe4000 8afee000   cmdhlp   cmdhlp.sys   Tue Jun 01 13:38:58 2010 (4C0545B2)
8aa25000 8aa82000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
91000000 9100d000   CompositeBus CompositeBus.sys Mon Jul 13 19:45:26 2009 (4A5BC716)
91d31000 91d3e000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
91074000 910d8000   csc      csc.sys      Mon Jul 13 19:15:08 2009 (4A5BBFFC)
910d8000 910f0000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
91068000 91074000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
8ae6b000 8ae7c000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
913a4000 913bd000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
91d49000 91d52000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
91d3e000 91d49000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
91d52000 91d63000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
91d1c000 91d26000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
9b2a0000 9b2b7000   dxg      dxg.sys      Mon Jul 13 19:25:24 2009 (4A5BC264)
91d7e000 91e3a000   eamon    eamon.sys    Thu May 14 09:30:44 2009 (4A0C1D04)
8af3a000 8af57000   ehdrv    ehdrv.sys    Thu May 14 09:31:56 2009 (4A0C1D4C)
91064000 91067600   elrawdsk elrawdsk.sys Sat Jul 26 13:58:57 2008 (488B65E1)
91f15000 91f2e000   epfwwfpr epfwwfpr.sys Thu May 14 09:12:06 2009 (4A0C18A6)
91348000 91353000   fdc      fdc.sys      Mon Jul 13 19:45:45 2009 (4A5BC729)
913f1000 913fc200   FETN62   FETN62.sys   Thu Jul 23 00:44:29 2009 (4A67EAAD)
8a87b000 8a88c000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
91ce8000 91cf2000   flpydisk flpydisk.sys Mon Jul 13 19:45:45 2009 (4A5BC729)
8a847000 8a87b000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
8aa90000 8aa99000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
8ae39000 8ae6b000   fvevol   fvevol.sys   Fri Sep 25 22:24:21 2009 (4ABD7B55)
8ad52000 8ad83000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
8301c000 83053000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
91e77000 91efc000   HTTP     HTTP.sys     Mon Jul 13 19:12:53 2009 (4A5BBF75)
8ae31000 8ae39000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
91316000 9132e000   i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
8abe5000 8abfa000   inspect  inspect.sys  Tue Jun 01 13:38:29 2010 (4C054595)
9133b000 91348000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
80bbd000 80bc5000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
913bd000 913f1000   ks       ks.sys       Mon Jul 13 19:45:13 2009 (4A5BC709)
8aa12000 8aa25000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
8ab8e000 8abb3000   ksecpkg  ksecpkg.sys  Thu Dec 10 23:04:22 2009 (4B21C4C6)
91e54000 91e64000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
91d63000 91d7e000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
8a417000 8a422000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 19:13:13 2009 (4A5BBF89)
91d26000 91d31000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
9132e000 9133b000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
8a7d0000 8a7e6000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
91efc000 91f0e000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
8afa9000 8afb4000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
8a5f8000 8a600000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
8a9e7000 8aa12000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
9105a000 91064000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
8ae21000 8ae31000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
8aa99000 8ab50000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
8a80e000 8a819000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
91c22000 91c44000   ndiswan  ndiswan.sys  Mon Jul 13 19:54:34 2009 (4A5BC93A)
91cf2000 91d03000   NDProxy  NDProxy.SYS  Mon Jul 13 19:54:27 2009 (4A5BC933)
8a800000 8a80e000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
8abb3000 8abe5000   netbt    netbt.sys    Mon Jul 13 19:12:18 2009 (4A5BBF52)
8ab50000 8ab8e000   NETIO    NETIO.SYS    Mon Jul 13 19:12:35 2009 (4A5BBF63)
8afb4000 8afc2000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
91050000 9105a000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
82c1c000 8301c000   nt       ntkrnlmp.exe Sat Feb 27 02:33:23 2010 (4B88CAC3)
8a8b8000 8a9e7000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
8af2c000 8af33000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
8a6a0000 8a6bf000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
9135d000 91375000   parport  parport.sys  Mon Jul 13 19:45:34 2009 (4A5BC71E)
8a635000 8a646000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
91f0e000 91f15000   parvdm   parvdm.sys   Mon Jul 13 19:45:29 2009 (4A5BC719)
8a60b000 8a635000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
8a7c2000 8a7d0000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
8aa82000 8aa90000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
91f2e000 91fc5000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
91375000 913a4000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
8a422000 8a433000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
8a8ae000 8a8b7300   PxHelp20 PxHelp20.sys Tue Jun 23 19:16:17 2009 (4A416241)
8a70e000 8a726000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
91c44000 91c5c000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
91c5c000 91c73000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
91c73000 91c8a000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
9100f000 91050000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
91c8a000 91c94000   rdpbus   rdpbus.sys   Mon Jul 13 20:02:40 2009 (4A5BCB20)
8af91000 8af99000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
8af99000 8afa1000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
8afa1000 8afa9000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
8ade3000 8ae10000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
91e64000 91e77000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
91804000 91bfd200   RTKVAC   RTKVAC.SYS   Thu Jun 18 15:36:37 2009 (4A3A9745)
8ae10000 8ae19000   SahdIa32 SahdIa32.sys Mon Oct 27 23:55:58 2008 (49068D4E)
8ae19000 8ae21000   SaibIa32 SaibIa32.sys Mon Oct 27 23:56:02 2008 (49068D52)
8aff5000 8affe000   SaibVd32 SaibVd32.sys Mon Oct 27 23:56:06 2008 (49068D56)
8a739000 8a75f000   SCSIPORT SCSIPORT.SYS Mon Jul 13 19:45:55 2009 (4A5BC733)
91fc5000 91fcf000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
91353000 9135d000   serenum  serenum.sys  Mon Jul 13 19:45:27 2009 (4A5BC717)
8a6bf000 8a6d9000   serial   serial.sys   Mon Jul 13 19:45:33 2009 (4A5BC71D)
8addb000 8ade3000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
91c94000 91c95380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
8ac09000 8ad52000   tcpip    tcpip.sys    Mon Jul 13 19:13:18 2009 (4A5BBF8E)
91fcf000 91fdc000   tcpipreg tcpipreg.sys Mon Jul 13 19:54:14 2009 (4A5BC926)
8afd9000 8afe4000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
8afc2000 8afd9000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
8a6ec000 8a6fc000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
9b2d0000 9b2d9000   TSDDD    TSDDD.dll    Mon Jul 13 20:01:40 2009 (4A5BCAE4)
91c96000 91ca4000   umbus    umbus.sys    Mon Jul 13 19:51:38 2009 (4A5BC88A)
91d1a000 91d1b700   USBD     USBD.SYS     Mon Jul 13 19:51:05 2009 (4A5BC869)
91307000 91316000   usbehci  usbehci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
91ca4000 91ce8000   usbhub   usbhub.sys   Mon Jul 13 19:52:06 2009 (4A5BC8A6)
912bc000 91307000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
91d03000 91d1a000   USBSTOR  USBSTOR.SYS  Mon Jul 13 19:51:19 2009 (4A5BC877)
912b1000 912bc000   usbuhci  usbuhci.sys  Mon Jul 13 19:51:10 2009 (4A5BC86E)
8a600000 8a60b000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
8af57000 8af63000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
8adcb000 8addb000   viaagp   viaagp.sys   Mon Jul 13 19:25:39 2009 (4A5BC273)
8a7ba000 8a7c2000   viaide   viaide.sys   Mon Jul 13 19:11:20 2009 (4A5BBF18)
8af63000 8af84000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
8ad83000 8ad8b380   vmstorfl vmstorfl.sys Mon Jul 13 19:28:44 2009 (4A5BC32C)
8a75f000 8a76f000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8a76f000 8a7ba000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
8ad8c000 8adcb000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
8a6d9000 8a6ec000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
8af84000 8af91000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
8a528000 8a599000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
8a599000 8a5a7000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8afee000 8aff5000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
9b050000 9b29a000   win32k   win32k.sys   Sat May 01 10:49:02 2010 (4BDC3F5E)
8a5ef000 8a5f8000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
91e3a000 91e54000   WudfPf   WudfPf.sys   Mon Jul 13 19:50:13 2009 (4A5BC835)

Unloaded modules:
8aea1000 8aeae000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8aeae000 8aeb9000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8aeb9000 8aec2000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8aec2000 8aed3000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8a646000 8a739000   sptd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint in startup without having a debugger attached, Hardware incompatibility, Faulty system service, 3rd party remote control, Memory
My System SpecsSystem Spec

29 Jul 2010   #14

64-bit Windows 8.1 Pro

The dmp(s) point to ntkrpamp.exe or ntoskrnl.exe as the probable cause. We know this is not the case, as these are core OS files, and will definitely not cause a BSOD. They are just the default files the debuggers blame when they can't see a better cause.... I think you should enable driver verifier to further pinpoint the problem... Use these instructions...

- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Upload any new .dmp files that you get..
My System SpecsSystem Spec
29 Jul 2010   #15

Windows 7

done that, took its time but I'm back after a restore. sys went proper slow, and crashed a few times. couldn't pin point nothing, it took 5 minutes to show the start menu what should I do now?

heres two different files from two separate start ups

Attached Files
File Type: zip (20.8 KB, 5 views)
File Type: zip (20.5 KB, 3 views)
My System SpecsSystem Spec
29 Jul 2010   #16

Windows 7 Ultimate 32 bit

Both dumps show sptd.sys and blame cmdguard.sys. Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads. Do not reinstall this program. Use the tool to get rid of all of the remnants.

cmdguard.sys is part of Comodo. Uninstall Comodo using their uninstall tool. Comodo is know to cause BSOD's on some systems.

I found your ATI driver is badly out of date.

ati2mtag.sys Tue Jan 24 22:52:30 2006
- ATI Radeon WindowsNT Miniport Driver or ATI Radeon Miniport Driver or ATI RAGE 6 Miniport Driver belongs to the software ATI Radeon WindowsNT Miniport Driver or ATI Radeon Family by ATI Technologies Inc ( Try to update this driver.

I also find the following out of date drivers:

elrawdsk.sys Sat Jul 26 13:58:57 2008 - RawDisk Driver. Allows write-access to raw disk sectors for user mode applications in Windows 2000, or RawDisk Driver. Allows write access to raw disk sectors for user mode applications in Windows 2000, belongs to the software ElRawDisk by EldoS Corporation. Uninstall this software; it is obsolete.

PxHelp20.sys Tue Jun 23 19:16:17 2009 - Update or uninstall the software associated with this driver:
Sonic RecordNow!/Sonic_PrimoSDK
Dell Media Experience
Pioneer RecordNow DX
Sonic MyDVD/RecordNow!/RecordNow DX/MyDVD Plus/PrimoSDK
Microsoft Plus! Digital Media/Digital Image Suite
Corel Photo Album
HP RecordNow/DigitalMedia Archive
IBM RecordNow!
Roxio Easy Media Creator/RecordNow Copy/Drag-to-Disc/Creator Basic v/Media Manager/CinePlayer
Adobe Photoshop Lightroom
Yahoo! Music Jukebox or Roxio

SahdIa32.sys Mon Oct 27 23:55:58 2008
Disk Filter Driver - Sonic Solutions. Sonic Solutions HDD Filter Driver (used by many different CD/DVD programs)See the manufacturer of your CD/DVD programs. Update this software or uninstall it.

SaibIa32.sys Mon Oct 27 23:56:02 2008 - See above.

SaibVd32.sys Mon Oct 27 23:56:06 2008 - See above.

My System SpecsSystem Spec
29 Jul 2010   #17

64-bit Windows 8.1 Pro

Spot on Carl!!
My System SpecsSystem Spec
29 Jul 2010   #18

Windows 7 Ultimate 32 bit

Thank you, Tom!
My System SpecsSystem Spec
01 Aug 2010   #19

Windows 7

I did use Daemon Tools before but I removed it a long time ago.

I'm not willing to uninstall Comodo as their firewall the best around.

ATI is out of date because of my current system specs and windows 7 not really taking a liking to one another. 7 wasn't accepting my graphic card so I had work wonders to get it working, I had to install Win 2000 drivers, copy them into windows folder... part of it was done with a blackscreen google

I have Roxio installed but its disabled, non of its programs start when the system is booted.

I've just disabled sptd service via the tool in the first part of your post, I now have to restart.... should I try changing the FSB after restart?

please advise on other issues too...

right, a friend told me to change - CLEAR NVRAM to YES and try my normal FSB... it worked but when I turn the pc off, CLEAR NVRAM changes back to no when booting back up, with it set to no, it crashes with my normal 166 fsb set. I'm now having to run the system with FSB set on 100... please help

he also told me i might have to re-install my o/s which i don't want to do as I'll have to somehow back up all my files which I haven't done before, I haven't even got an external hard drive.
My System SpecsSystem Spec
01 Aug 2010   #20
Microsoft MVP


Quote   Quote: Originally Posted by LonnieMac View Post
I'm not willing to uninstall Comodo as their firewall the best around.

ATI is out of date because of my current system specs and windows 7 not really taking a liking to one another. 7 wasn't accepting my graphic card so I had work wonders to get it working, I had to install Win 2000 drivers, copy them into windows folder... part of it was done with a blackscreen google

I have Roxio installed but its disabled, non of its programs start when the system is booted.
Your problem is likely rooted in one of these three.

The Windows 7 firewall is perfectly fine and works excellently in concert with free MS Security Essentials which are modern lightweight tools used by those not rooted in XPired oldthink.

The ATI graphics card workaround you describe is cringeworthy. Best to change cards before imposing a mess like than on Win7.

Uninstall Roxio with Revo in Advanced mode. The Win7 burner is perfected now and there is lighter weight freeware which doesn't interfere as Roxio always does.

At this point, I would probably clean reinstall while leaving all of the XP-era bloatmonsters out as they can corrupt just from uninstall. Run sfc /scannow to see.
My System SpecsSystem Spec


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