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Windows 7: Screen display problem

06 Oct 2010   #1

windows 7 home premium
Screen display problem


I have recently this weird problem:

I've working with Sibelius (music notation program) over 1.5 years without any problems. And just out of the blue I get this screen when I start the program as shown below.

The hoizontal bar should be at the top of the screen and the menu that is shown should be filled with text and options you can choose.

I have the same problem with explorer (also shown below). This happens not with every folder.

I have tried to reinstall Windows and Sibelius (with formatting the computer). Sibelius works untill I restart the computer. Then I've got the same problem.

Can someone help me (it's driving me crazy!!!)

I work with Windows 7 Home Premium.

Kind regards,


Attached Thumbnails
Screen display problem-001.png   Screen display problem-002.png  
My System SpecsSystem Spec
07 Oct 2010   #2

Windows 7 Home Premium 64-bit

This happens because of the Adobe Capture 3D component of Adobe Acrobat 9 Pro/Extended. You need to use Autoruns (from Microsoft's web site) to disable the Adobe Capture 3D component from your system's start-up options via the AppInit tab.
My System SpecsSystem Spec
08 Oct 2010   #3

windows 7 home premium

Thanks dspreadbury.

You're the best. You saved me a lot of headaches.

Thanks a lot.

My System SpecsSystem Spec


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