System Information Shows I Have 2Gb Ram, When I have 6GB

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  1. Posts : 177
    Windows 7 Pro X64
    Thread Starter
       #11

    DMHolt57 said:
    If you have Run on the start menu, clik it and type msconfig in the box, clik ok. In the System configuration window that comes up, choose the boot tab at the top, clik the advanced button in the mid portion of the window. set the number of cores to max and the memory to the max onboard. After a reboot, check the box that pops up 'Do not show this blahblahblah' and Ok. You should see all of your ram in specs now.

    I did this, and nothing happened.
      My Computer


  2. Posts : 5,642
    Windows 10 Pro (x64)
       #12

    DMHolt57 said:
    If you have Run on the start menu, clik it and type msconfig in the box, clik ok. In the System configuration window that comes up, choose the boot tab at the top, clik the advanced button in the mid portion of the window. set the number of cores to max and the memory to the max onboard. After a reboot, check the box that pops up 'Do not show this blahblahblah' and Ok. You should see all of your ram in specs now...
    You should uncheck those options....Those are only for disabling hardware for testing and debugging.
      My Computer


  3. Posts : 6,349
    Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
       #13

    That was why I posted not to do it also.

    Let me see if I can find something in the tutorials on Windows showing wrong amount of RAM.
      My Computer


  4. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #14

    logicearth said:
    DMHolt57 said:
    If you have Run on the start menu, clik it and type msconfig in the box, clik ok. In the System configuration window that comes up, choose the boot tab at the top, clik the advanced button in the mid portion of the window. set the number of cores to max and the memory to the max onboard. After a reboot, check the box that pops up 'Do not show this blahblahblah' and Ok. You should see all of your ram in specs now...
    You should uncheck those options....Those are only for disabling hardware for testing and debugging.

    I agree with logicearth.


    This is how we showed everybody in the past.
    Attached Thumbnails Attached Thumbnails System Information Shows I Have 2Gb Ram, When I have 6GB-maximum_memory.jpg  
      My Computer


  5. Posts : 6,349
    Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
       #15

    Found nothing in the tutorials.

    I'm not sure why Windows isn't showing it.

    By any chance have you run the WEI on your PC yet?

    Control panel> Performance Information and tools

    Click the run WEI if you haven't.

    If you have run it before on the right side of page toward bottom click rerun assessment.
    That might get Windows to recognize the RAM properly again.
    Worth a shot.

    Mike
      My Computer


  6. Posts : 177
    Windows 7 Pro X64
    Thread Starter
       #16

    logicearth said:
    DMHolt57 said:
    If you have Run on the start menu, clik it and type msconfig in the box, clik ok. In the System configuration window that comes up, choose the boot tab at the top, clik the advanced button in the mid portion of the window. set the number of cores to max and the memory to the max onboard. After a reboot, check the box that pops up 'Do not show this blahblahblah' and Ok. You should see all of your ram in specs now...
    Yes, it originally was unchecked, i checked the box and tried it then unchecked the box and tried it

    You should uncheck those options....Those are only for disabling hardware for testing and debugging.
    As above, as default, they were unchecked.

    DocBrown said:
    logicearth said:
    DMHolt57 said:
    If you have Run on the start menu, clik it and type msconfig in the box, clik ok. In the System configuration window that comes up, choose the boot tab at the top, clik the advanced button in the mid portion of the window. set the number of cores to max and the memory to the max onboard. After a reboot, check the box that pops up 'Do not show this blahblahblah' and Ok. You should see all of your ram in specs now...
    You should uncheck those options....Those are only for disabling hardware for testing and debugging.

    I agree with logicearth.


    This is how we showed everybody in the past.
    As i've mentioned above.

    Hopalong X said:
    Found nothing in the tutorials.

    I'm not sure why Windows isn't showing it.

    By any chance have you run the WEI on your PC yet?
    Yes, i have ran the WEI. I scored 5.1 :S, because of low ram. I used to score around the 9 mark iirc.

    I'll have a google search why ram isn't showing in window's 7.

    Thanks
      My Computer


  7. Posts : 3,028
    Windows 7 Ultimate (x64) SP1
       #17

    Have you looked in your BIOS for re-mapping options? Also, a WEI of 9 is impossible! The max is 7.9
      My Computer


  8. Posts : 222
    Windows 7 x64
       #18

    I had this same problem when building my pc. (see my specs). I tried replacing my motherboard then replacing the memory for different brand. After setting the correct memory setting for the new memory brand; I had 6 gigs showing. I would try new memory and set the correct setting in bios.
      My Computer


  9. Posts : 177
    Windows 7 Pro X64
    Thread Starter
       #19

    tw33k said:
    Have you looked in your BIOS for re-mapping options? Also, a WEI of 9 is impossible! The max is 7.9
    Oh really? Sorry.. I must had got carried away lol.

    belikexp said:
    I had this same problem when building my pc. (see my specs). I tried replacing my motherboard then replacing the memory for different brand. After setting the correct memory setting for the new memory brand; I had 6 gigs showing. I would try new memory and set the correct setting in bios.
    I am not buying new memory. There is nothing wrong with it if CPUz says i have 6GB installed. Its obviously a software (MSW7) fault. The memory alone was around $80 each stick of 2GB iirc.

    Thanks
      My Computer


  10. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #20

    Boot into your Bios.

    Choose DEFAULT SETTINGS
    Save and EXit.
      My Computer


 
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