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Windows 7: System Information Shows I Have 2Gb Ram, When I have 6GB

06 Nov 2010   #1
dannyboy2005

Windows 7 Pro X64
 
 
System Information Shows I Have 2Gb Ram, When I have 6GB

I have 6GB of Ram, But my System Information is telling me i have only 2GB? Dose this mean its only using 2GB/ 6Gb, or i need to activate another 4GB?

Thanks


My System SpecsSystem Spec
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06 Nov 2010   #2
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

When you boot up, how much memory shows in the bios?
My System SpecsSystem Spec
06 Nov 2010   #3
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

As Lemur posted check what is showing in Bios on restart if Resource Monitor shows the same as you already posted.

Click Start Orb type in Resource monitor. Open it and click the Memory tab.

Will show memory at the bottom. Post a Snip if you have questions or aren't sure of something.
I'll find a link while you check out Resource Manager.

UNPLUG PC FIRST!
If Bios doesn't show them try reseating the Ram in the slots.
All three. There is a definite snap and the latch catches on its own on an ASUS motherboard. You hear no snap or the latch doesn't close on its own the ram isn't seated yet.
Experience taught me that. One wouldn't seat. I swapped slots and the sticks snapped right in.




Lemur

We did it again.
My System SpecsSystem Spec
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06 Nov 2010   #4
dannyboy2005

Windows 7 Pro X64
 
 

Quote   Quote: Originally Posted by Hopalong X View Post
As Lemur posted check what is showing in Bios on restart if Resource Monitor shows the same as you already posted.

Click Start Orb type in Resource monitor. Open it and click the Memory tab.

Will show memory at the bottom. Post a Snip if you have questions or aren't sure of something.
I'll find a link while you check out Resource Manager.


Lemur

We did it again.
Ah, it shows it has 2048MB installed, though 6 months ago, before I reformatted, I know it defiantly showed 6GB in system information. I remembered i scored a very high score in WEI too.

Thank you.

Quote   Quote: Originally Posted by Lemur View Post
When you boot up, how much memory shows in the bios?
Bios and Boot Up screen doesn't show any thing related to Memory.

Thanks
My System SpecsSystem Spec
06 Nov 2010   #5
dannyboy2005

Windows 7 Pro X64
 
 

Hopealong, What is the likeness of the ram or the ram slots being faulty? It is very good quality ram, and motherboard. I bought them all new and about 8 months old. Plenty of cooling in there too.

Thanks
My System SpecsSystem Spec
06 Nov 2010   #6
DMHolt57

 
 

If you have Run on the start menu, clik it and type msconfig in the box, clik ok. In the System configuration window that comes up, choose the boot tab at the top, clik the advanced button in the mid portion of the window. set the number of cores to max and the memory to the max onboard. After a reboot, check the box that pops up 'Do not show this blahblahblah' and Ok. You should see all of your ram in specs now.

My System SpecsSystem Spec
06 Nov 2010   #7
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

It does you will need to get your manual or download from ASUS.

It will show you how to get to the memory.

Go to the below link. Try the auto detect or curtains on right side.
It will then ask for OS then find your manual.

ASUSTeK Computer Inc.-Support-

See if the Ram is shown in bios and let us know. If only showing 2Gig one stick then follow my post for reseating. Then recheck.

Mike
My System SpecsSystem Spec
06 Nov 2010   #8
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

You can run CPU-Z to see if your MB is seeing all the 6GB


Attached Images
System Information Shows I Have 2Gb Ram, When I have 6GB-cpu_z_memory_01.jpg 
Attached Files
File Type: zip cpu-z_1.55-64bits-en.zip (866.6 KB, 131 views)
My System SpecsSystem Spec
06 Nov 2010   #9
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Do not set the cores to max. Leave at the default.
My System SpecsSystem Spec
06 Nov 2010   #10
dannyboy2005

Windows 7 Pro X64
 
 

Quote   Quote: Originally Posted by DocBrown View Post
You can run CPU-Z to see if your MB is seeing all the 6GB
Good thinking Doctor.

It shows under the memory tab in CPUz 6144MB, which is 6GB. So i know there all working. Its just the question, why isn't it showing the other 4GB in windows?
My System SpecsSystem Spec
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 System Information Shows I Have 2Gb Ram, When I have 6GB




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