Event viewer

Could be. Where did you get your copy of Windows 7?

Hello,

A quick question. Did you try to run SFC /SCANNOW ? Also create a new User Account and see if it works there. Sometimes it used to resolve such issues.

Hope this helps,
Captain

jimmyplumb said:

yes I have run the sfc /scannow & created a new user account but no joy im afraid

Sometimes WMI corruption can cause this. Copythe below code to Notepad. Go to File > Save as > Wmi.bat

Then Right Click on the Wmi.bat file and Run as administrator.

Code:

@echo on 
cd /d c:\temp 
if not exist %windir%\system32\wbem goto TryInstall 
cd /d %windir%\system32\wbem 
net stop winmgmt 
winmgmt /kill 
if exist Rep_bak rd Rep_bak /s /q 
rename Repository Rep_bak 
for %%i in (*.dll) do RegSvr32 -s %%i 
for %%i in (*.exe) do call :FixSrv %%i 
for %%i in (*.mof,*.mfl) do Mofcomp %%i 
net start winmgmt 
goto End 
 
:FixSrv 
if /I (%1) == (wbemcntl.exe) goto SkipSrv 
if /I (%1) == (wbemtest.exe) goto SkipSrv 
if /I (%1) == (mofcomp.exe) goto SkipSrv 
%1 /Regserver 
:SkipSrv 
goto End 
:TryInstall 
if not exist wmicore.exe goto End 
wmicore /s 
net start winmgmt 
:End

Hope this helps,
Captain

Jimmy,

If this is a retail (not OEM) copy of Windows 7, then you could borrow a friend's retail Windows 7 Home Premium installation DVD to install it on your computer while still using your product key number. This will let you know if it was a issue with your Windows 7 copy or not.