New
#1
Possible Processor or HDD problem?
I am trying to fix an Acer Aspire 5552 lappy for a work colleague.
Browsing the files on the system is fine, but asking it to perform any sort of process brings up the spinning blue circle for a crazy amount of time.
(for example, asking for a Full Scan by Microsoft Security Essentials was cancelled after 8 hours as it had barely made it halfway through the run).
Even after a clean install (off of a new OS Disc, as the lappy's own Recovery Files seemed to be corrupted - Gave me an Error Message about an I/O Device Problem)the fault doesn't seem to have been rectified (so, that's why I'm now thinking it's Hardware....)
I DID manage to get SuperAntiSpyware to complete a run, and it showed NO DETECTIONS (although it took 45 minutes with several 'long pauses' en route).
Can anyone suggest how I can approach this, or point me towards some Diagnostic Solutions?
If I need to post any System Specs or Reports to assist, just let me know.