Won't sleep (Not typical issue)

fourtwentytexas · 29 Mar 2011

Solved!! Solution 7 posts down.
I just installed fresh. System won't sleep, not even shut off display. When I force it to sleep it won't wake up and I have to hard reset it. I have exhausted search. I have: checked every setting in Power Options, network adapters, updated mouse and keyboard drivers, updated AND rolled back display drivers, I have even double checked BIOS. I'm at my wits end, I'm pulling my hair out here please help.
Ultimate 64 SP1, ATI 5770 my system info is in my profile.

fourtwentytexas · 29 Mar 2011

Thanks for the prompt response. I just shot myself. I'm dead. Now my ****ing cat will starve.

gregrocker · 29 Mar 2011

LMAO. Check the performance log to see if it reveals what is hanging sleep: troubleshooting steps

Since you've tried everything else, unless something is revealed in logs or by checking the resources above, I would use the tool which the pro's use to trace these hangs: Trace Windows 7 boot-shutdown-hibernate-standby-resume issues - MSFN Forums

fourtwentytexas · 30 Mar 2011

Thanks for the response Greg. Last night I reinstalled Windows. It now turns off the display and it will come out of sleep without hanging but still will not enter sleep mode on its own. This morning I've run down all hardware and it's evident some program or service is preventing it from entering sleep mode. I have been running down logs to no avail.

gregrocker · 30 Mar 2011

I turn off everything in msconfig>Startup except AV and gadgets. Then after restart look at msconfig Services, hide all MS services, to see what is starting without your knowledge. Turn them off one-by-one to see if it stops hanging Sleep. You may need to go into Preferences in the program to turn them off.

If this doesn't work, then run the Sleep trace, zip up the .etl output file to a file sharing service (you can use your live.com office storage) and post the link back here. Our expert Cluberti from MSFN administers the tool and is perhaps the top expert on this in the world.

fourtwentytexas · 30 Mar 2011

Ran sleep trace like you suggested and as a last resort. No anomalies (that I saw). I reset the CMOS on my mobo and pulled all but essential hardware. Reinstalled (fresh installs, so I have nothing to lose) and just let it update* on its own to SP1. Still the same issue, display shuts off just wont go to sleep on its own. I think it might be my motherboard but it has me scraching my head. "Should I install drivers off the 1+ year old disk? Or are the drivers Windows installs up to date? Did I do that before when it ran just fine? Or is it this 'version' of Windows I'm trying to load on this system. It installs just fine on my other systems (No need to go there cuz I got it covered. It's faster than trying to load Vista then upgrade to 7. 'Not if it takes TWO DAYS DUMBASS' :facepalm: )"
*Hide KB970133
You are smarter than me.
If I run sleep trace agian, what trace do you need/file you need?
If you can help me fix this I will pledge my undying allegiance to you!
:edit: I reinstall every quarter and have never had this problem.

richyrichuk · 30 Mar 2011

have u ran an energy report yet for this?

fourtwentytexas · 31 Mar 2011

Success!!
Richy I could kiss you if I didn't want to get saliva on my monitor. I guess I'll just settle for a digital high-five.
I ran an energy report and it confirmed what I had been seeing in my logs earlier in the day. \FileSystem\srvnet was preventing the system from automatically entering sleep. So I overrode it.

Heres what you Googlers came here to find.
Step 1. Run command prompt as administrator
Step 2. Type (copy and paste): powercfg -requestsoverride driver srvnet system
Step 3. ???
Step 4. Profit!!

Kirk Gibson fist pump!

richyrichuk · 31 Mar 2011

super, just a thought, glad it was a good thought.

**cluberti** · 01 Apr 2011

Glad to hear you found it, but for those stumbling on this in the future for reference - just run powercfg -requests in an elevated cmd prompt when the problem is occurring to see which app or driver is calling the APIs to keep Windows from sleeping. The whole energy report is a bit overkill (yeah it works, but it isn't targeted), and playing whack-a-mole or goosechasing a driver with autoruns or msconfig is usually unnecessary.