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Windows 7: Blue screen of Death

07 Jul 2009   #11
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Download 7zip and use that:
7-Zip


My System SpecsSystem Spec
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07 Jul 2009   #12
vasujain

Windows 7 RC ,Windows Vista Ultimate ,Windows XP SP3,Ubuntu 8.01
 
 

Jacee i have already uploaded the files w/o any problems and they are extracted evn when i have changed the extension to zip from rar.

anywayz i would downoad the same as wlll
My System SpecsSystem Spec
08 Jul 2009   #13
usasma
Microsoft MVP

 
 

With Vista, just right click on the files and select the Send to option.
Then select the "Compressed (zipped) folder" option and it'll zip it up for you.

Here's a listing of your older drivers:
Code:
rimmptsk.sys Wed Nov 16 21:28:31 2005 RICOH MMC Driver
The first dump file (from May 16, 2009) is due to Intel video drivers
The next one (June 11, 2009) is uncertain
The next one (July 5, 2009) is due to SPSYS.SYS - security processor driver for Windows
The last one (July 7, 2009) is due to OA008Ufd.sys (dated Sep 2008) - which is related to your Creative Camera

My first guess would be the video drivers, followed closely by the camera drivers. But the spsys.sys and the unknown errors have me also wondering if you may be infected. Try a couple of these free, online scanners: Free Online Malware Scan(s) (originally posted 09Mar08) - Vox

Here's a summary of the crash dumps:
Code:
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Built by: 7100.0.x86fre.winmain_win7rc.090421-1700
Debug session time: Sat May 16 04:23:46.629 2009 (GMT-4)
System Uptime: 0 days 10:37:51.252
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for dxgmms1.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgmms1.sys
*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Built by: 7100.0.x86fre.winmain_win7rc.090421-1700
Debug session time: Thu Jun 11 12:01:54.709 2009 (GMT-4)
System Uptime: 0 days 3:33:52.332
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Built by: 7100.0.x86fre.winmain_win7rc.090421-1700
Debug session time: Sun Jul  5 10:40:54.650 2009 (GMT-4)
System Uptime: 0 days 19:48:52.587
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
BugCheck 1000008E, {c0000005, 8, b2311794, 0}
Probably caused by : spsys.sys ( spsys+27d30 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Built by: 7100.0.x86fre.winmain_win7rc.090421-1700
Debug session time: Tue Jul  7 10:35:23.052 2009 (GMT-4)
System Uptime: 1 days 15:28:05.675
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
*** WARNING: Unable to verify timestamp for OA008Ufd.sys
*** ERROR: Module load completed but symbols could not be loaded for OA008Ufd.sys
BugCheck 1000008E, {c0000005, 8fbc68a2, b423b9a0, 0}
Probably caused by : OA008Ufd.sys ( OA008Ufd+18a2 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
My System SpecsSystem Spec
.

09 Jul 2009   #14
vasujain

Windows 7 RC ,Windows Vista Ultimate ,Windows XP SP3,Ubuntu 8.01
 
 

Usasma if u have figured out can you help me with a link that can help me upgrade my Video drivers.
I have purchased this laptop recently..studio 15 (Dell) i believe all the drivers are updated....i have a recent virus problem after which both 5,7 july errors might have come but i cleaned the virus.it actually was a trojan.it was KIllav.gen!A

So can you help me with this??i mean exactly what i must do now...

and one more thing i wud like to know how can i decode my dump files? and what all information can be extracted froom there....
My System SpecsSystem Spec
09 Jul 2009   #15
usasma
Microsoft MVP

 
 

At work we follow this procedure:
- test the hardware (and repair if needed)
- scan for viruses (and remove if needed)
- fix the OS

If you're confident about the hardware, then move on to the scans that I mentioned in my last post. For further assistance, please post over in the Security forums: System Security - Windows 7 Forums

You must be clean of viruses before we can fix the OS issues. Without that assurance any attempts at repairs will be futile.

As for the dump files, I've posted the essential information from them in my previous post. If you're interested in reading them, you can start with my post at the following link (there is a link at the bottom to another post where I describe what I do to analyze them): Diagnosing Bsod's (originally posted 02Oct08) - Vox
My System SpecsSystem Spec
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