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Windows 7: Error Threat - HELP

27 Apr 2011   #1
PattiChati

Windows 7 Home Premium SP 1, 32-bit
 
 
Error Threat - HELP

As of today, I am constantly getting a popup from the Internet Protection Firewall Alert saying I have serious threats and I keep saying "ignore". Is this something serious? They say do you want to protect and get rid of the viruses and then they want me to buy something and I say no. But the popup still happen about every 2 minutes and it says JEMonster is found.
I did run Super anitspyware yesterday, but that is all I've done. It did remove stuff from the registry.
Can anyone help - I can't even use the comptuer


My System SpecsSystem Spec
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27 Apr 2011   #2
PattiChati

Windows 7 Home Premium SP 1, 32-bit
 
 

I use Windows 7 and Firefox
My System SpecsSystem Spec
27 Apr 2011   #3
Archmage

Windows 7 Ultimate x64
 
 

Hi.

If you donīt have, install Microsoft Security Essentials, update it, and make a full scan.

Later, install Malwarebytes, and do the same. Post the Malwarebytes log here, so we can take a look and give more advice.
My System SpecsSystem Spec
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27 Apr 2011   #4
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by PattiChati View Post
As of today, I am constantly getting a popup from the Internet Protection Firewall Alert saying I have serious threats and I keep saying "ignore". Is this something serious? They say do you want to protect and get rid of the viruses and then they want me to buy something and I say no. But the popup still happen about every 2 minutes and it says JEMonster is found.
I did run Super anitspyware yesterday, but that is all I've done. It did remove stuff from the registry.
Can anyone help - I can't even use the comptuer
First, you need to make sure Malware is not affecting your system. Download this,

http://www.filehippo.com/download_ma..._anti_malware/

install it, update the database and run a FULL scan.

If it finds anything, post the log here.

Regards....Mike Connor

First, you need to make sure Malware is not affecting your system. Download this,

Download Malwarebytes Anti-Malware 1.50.1 - FileHippo.com

install it, update the database and run a FULL scan.

If it finds anything, post the log here.

Regards....Mike Connor
My System SpecsSystem Spec
27 Apr 2011   #5
PattiChati

Windows 7 Home Premium SP 1, 32-bit
 
 

Malwarebytes' Anti-Malware 1.50.1.1100
Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Database version: 6458

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

4/27/2011 12:54:47 PM
mbam-log-2011-04-27 (12-54-36).txt

Scan type: Quick scan
Objects scanned: 141729
Time elapsed: 1 minute(s), 58 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ed65445c-1849-45d4-9e9b-cde972b74a64 (Trojan.FakeAlertP.Gen) -> Value: ed65445c-1849-45d4-9e9b-cde972b74a64 -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\Patty\downloads\couponalert.exe (Adware.FunWeb) -> No action taken.
c:\programdata\ed65445c-1849-45d4-9e9b-cde972b74a64.dat (Trojan.FakeAlertP.Gen) -> No action taken.
My System SpecsSystem Spec
27 Apr 2011   #6
Archmage

Windows 7 Ultimate x64
 
 

Ok... this "Trojan.FakeAlertP" probably is the guy that is giving you trouble.

Use Malwarebytes to remove all the infections, and test to see if the problem go away.

And keep us informed.
My System SpecsSystem Spec
27 Apr 2011   #7
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by PattiChati View Post
c:\programdata\ed65445c-1849-45d4-9e9b-cde972b74a64.dat (Trojan.FakeAlertP.Gen) -> No action taken.
This is what is causing your "Warning" message. Did you choose to take no action? There is a setting within Malwarebytes to automatically remove infections. Set that. This is a trojan which tells you you have an infection, which is partly true, the FakeAlertP.Gen IS the infection. It wants you to pay money for a removal tool which does nothing.

If this fails go toSystem Restore to some time before the error showed up. However the restore point may have the trojan as well. you can try to Boot Safe Mode and run the scan again to remove it. Method two is the easiest and will only effect the next boot.
Please post back with results.
Gary
EDIT: If you have a Coupon program installed remove it. From your log it should be in your Downloads folder. Many of these will install other programs without your consent or knowledge.
My System SpecsSystem Spec
27 Apr 2011   #8
Layback Bear

Windows 10 Pro. 64/ version 1709
 
 

A little read.
Adware.Funweb
My System SpecsSystem Spec
27 Apr 2011   #9
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Here are the settings you should use for MalwareBytes' scanner, and check to do a FULL scan.
Attachment 151530
My System SpecsSystem Spec
27 Apr 2011   #10
PattiChati

Windows 7 Home Premium SP 1, 32-bit
 
 

I ran malware again and that has seemed to do the trick - at least for now. Thanks.
My System SpecsSystem Spec
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 Error Threat - HELP




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