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Windows 7: Processor usage is nil but still the program goes in not responding

29 Apr 2011   #1

Windows XP
Processor usage is nil but still the program goes in not responding

Hi frnz I m not new to this forum but i m not a regular visitor.

I have amd phenom processor dual core with 4 gb ram n two hdd 1 for 120 and other for 160. I have win 7 ultimate installed. Recently I am facing the problem is that while I use IE8 it goes to not responding mode for some seconds and then comes back. This is happening regularly. Its specific with only with the IE8 windows explorer & I use apex dc so with this 3 apps i m facing the problem. Also 1 more problem i have is that i have 500 gb ext hdd. I can copy the stuffs on to this hdd but cant copy back to my computer hdd. I dont know wats the reason for this. I know this is a big query. But i require help in this as i have alot of data on my ext hdd want to use it. Also i would tell u that when I play game like Ashes 09 or n e other game it doesnt hang or goes to not responding.

Please help.
Thanks in advance

My System SpecsSystem Spec
29 Apr 2011   #2

Windows 10 Pro x64

When an application (especially IE8) goes unresponsive, that means that the thread running in the process responsible for drawing the application (also known as the UI thread), which is thread 0, is blocked for some reason until another thread finishes. Because the UI thread is responsible for drawing the UI, anything that blocks this thread and causes it to wait causes the symptoms you describe. As to the file copy, you may have trouble copying files *back* to the HDD based on where you are copying them, so more info is necessary.

As to the first issue, you need to make a registry change, close all IE windows, and then open IE and make the problem happen again:
  1. Open regedit
  2. Browse to HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main
  3. Right-click on the MAIN key/folder, and select "New" > "DWORD (32 bit) Value"
  4. Change the new value's name to TabProcGrowth
  5. Close regedit
Close all IE windows, open the Task Manager, and click the "Processes" tab. Start a new IE window, and the next time the hang occurs right-click on the "iexplore.exe" listing in task manager and select "Create dump file" (you must do this *while* the process is hung, not before, and not after!). This will create a memory dump of the iexplore.exe process in your %temp% folder (start > %temp%) called "iexplore.DMP". That file will tell us why your browser is hanging. The file might be a tad large, so make sure to zip it up first, and you may have to post it on a filesharing site and provide a link to download it rather than posting it directly here.
My System SpecsSystem Spec
30 Apr 2011   #3

Windows XP

okay. thanks for help. I'll try this out. As far as the copy of file from ext hdd to my computer hdd goes. How would be i specific I m not copyin to my wiindows partition but to other partition i have created. One more thinng if i havent mentiuoned is that i can copy small size of files likes in 10 - 50 mbs to my computer hdd but when i start to copy a large file like arnd 1 gb or more it will freeze. I hope this should be sufficient. I'll try the steps you said and get back to you. Thanks
My System SpecsSystem Spec


 Processor usage is nil but still the program goes in not responding

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