PC won't startup properly


  1. codyw
    Posts : 369
    Windows 7 Ultimate x64 with SP1
       New #1

    PC won't startup properly


    Just this morning my PC started showing signs of not starting up properly. I turned it on this morning, entered my password and walked away so it would be ready when I came back in the room. When I came back into the room, it showed the "Welcome" message after 5 minutes. I knew this wasn't normal so I hard shut it down, waited a moment and rebooted. This time, when I entered my password, and hit the arrow (beside the password box) to login, nothing would happen. I kept doing this and it wouldn't act on anything. So I had to hard shut it down again and waited and rebooted. This time I was able to login but when I got to my desktop, only part of the icons on my desktop loaded. Nothing else loaded, including my AV, or anything! I shut it down again and am going to wait to hear what people think is the problem. Very frustrating!!!

    Running Windows 7 Home Premium
    AV: Kaspersky Internet Security 2011
    Computer Brand: HP Pavilion Laptop
      My Computer
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  3. Tews
    Posts : 11,840
    64-bit Windows 8.1 Pro
       New #2

    You may want to do a repair install. This will show you how to do a repair install (aka: in-place upgrade install) to fix your currently installed Windows 7 and preserve your user accounts, data, programs, and system drivers.

    Repair Install
      My Computer
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  4. codyw
    Posts : 369
    Windows 7 Ultimate x64 with SP1
    Thread Starter
       New #3

    I may have to do that. I can login to it in Safe Mode but in normal mode I get nothing.
      My Computer
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  6. gregrocker
    Posts : 50,642
       New #4

    Install, update and run Malwarebytes from Safe Mode with networking, run a FUll Scan. Next uninstall Kapersky and restart to see what happens. Install Microsoft Security Essentials, update and run Full Scan.

    Try System Restore from Safe Mode, or from System Recovery Options

    Next try System Recovery Options also if necessary from Command Line: SFC -SCANNOW Run in Command Prompt at Boot
      My Computer
    Quote Quote

  7. codyw
    Posts : 369
    Windows 7 Ultimate x64 with SP1
    Thread Starter
       New #5

    I actually already did this. However, I did a system restore to 2 days earlier of the system before doing this. I ran Trend Micro's HouseCall, Malwarebytes, Hitman Pro, and uninstalled Kaspersky and put MSE on. Nothing out of everything I ran was found. I reinstalled Kaspersky and will have to keep a close eye on the system's performance...

    gregrocker said:
    Install, update and run Malwarebytes from Safe Mode with networking, run a FUll Scan. Next uninstall Kapersky and restart to see what happens. Install Microsoft Security Essentials, update and run Full Scan.

    Try System Restore from Safe Mode, or from System Recovery Options

    Next try System Recovery Options also if necessary from Command Line: SFC -SCANNOW Run in Command Prompt at Boot
      My Computer
    Quote Quote

  8. gregrocker
    Posts : 50,642
       New #6

    If the problem reoccurs try running with MSE instead of Kapersky for longer.
      My Computer
    Quote Quote

 

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