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Windows 7: Windows Experience Index Issue

23 Jun 2011   #11
pare

windows 7 home premium 64bit
 
 

No, I don't use Kaspersky.
So I do have a problem?
I have AVG free edition.
I appreciate any help I can get!
Thanks any way.


My System SpecsSystem Spec
.
23 Jun 2011   #12
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Try this. Go to:

C:\windows\Performance\WinSAT\DataStore

And delete the content of the DataStore folder. Try to rerun the assessment. A Guy
My System SpecsSystem Spec
23 Jun 2011   #13
pare

windows 7 home premium 64bit
 
 

Should I do this true administrator: Command Prompt?

If I do so I can see C:\Windows\system32>

How to get only C:\Windows\Performance\Winsat\Data store

I hope my explanation is clear.
My System SpecsSystem Spec
.

23 Jun 2011   #14
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Just navigate to the folder:

Start> Computer> Click on C:> Click on Windows> Click on Performance> Click on Winsat> Click on DataStore> Delete the contents> Try WEI again

A Guy
My System SpecsSystem Spec
23 Jun 2011   #15
pare

windows 7 home premium 64bit
 
 

If I go like this:

C:\Windows\system32>performance\winsat\datastore

I get this message:

The system cannot find the path specified.
My System SpecsSystem Spec
23 Jun 2011   #16
pare

windows 7 home premium 64bit
 
 

All of them?

There are like almost 50.

Right click on each one of them and delete?

One at a time?

I am sorry.
My System SpecsSystem Spec
23 Jun 2011   #17
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Yes, all of them Just left click and highlight them all at once. Right click on them and choose delete. No need to delete one at a time. A Guy
My System SpecsSystem Spec
23 Jun 2011   #18
pare

windows 7 home premium 64bit
 
 

Oh my god!!!!!!!

We did it.

Here is a snap shot.

Windows Experience Index Issue-capture-11.png

Thank you, thank you, thank you.


My System SpecsSystem Spec
23 Jun 2011   #19
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Congratulations pare, well done. You're very welcome

A Guy
My System SpecsSystem Spec
Reply

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