Startup Repair not working

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  1. Posts : 21
    Windows 7 home premium x64
       #1

    Startup Repair not working


    Hello! I'm new to this forums, and first of all i'll apologize for my english, because i'm from Chile and i speak spanish :)

    Well, the problem is that yesterday my notebook didn't boot well. (OS: windows 7 home premium x64) and started the "startup repair" thing. No problem with that at all...

    But... the startup repair was unable to repair/fix the issue.
    It said something like this: "startup repair couldn't repair blablabla", and when i clicked on "details" it showed a list of things without errors.

    And at the last, it said something like this:
    Principal problem: the OS is not compatible with the startup repair program.

    Then it says restart or cancel (anyway, both of them restart the pc) and when it is starting again, it opens the startup repair... AGAIN, so ... its like an endless startup repair without any repair.

    BUT, startup repair gives other ways of repairing, like:

    - Restore from backup ( wich i cant use cause i dont have any backup )
    - Memorytest ( used it, the memory is okay )
    - command prompt thing. ( this one is the one i think i should use for repairing my notebook)

    *The thing is that I dont want to lose information.

    So, is there anyway to restore or fix-repair my problem (żboot problem?) using the command prompt thing without loosing any data (documents, photos, music, programs, etc) ?

    and again... sorry if i don't speak english perfectly, if you didn't understand something, just tell me, and i'll try to explain it.

    * I'm not using my computer right now, i'm on a ciber ( don't now if you use the word "ciber" to describe a place where you pay for using a pc ).
    ** I'll go to my house and wright all the results of the startup recovery, so you can see it.

    Thank you very much!

    EDIT: This are the results literally:

    Name of the issue with problem: StartupRepairOffline

    Problem signs:
    01: 0.0.0.0
    02: 6.1.7600.16385
    03: unknown
    04: 28
    05: Autofailover
    06: 1
    07: OsVersionMismatch

    SO Version: 6.1.7600.2.0.0.256.1
    Regional ID configuration: 3082

    --------------------------------------------

    Details of diagnosis and repairment:

    Numbers of tries of reparation: 1

    Session details:
    System disc = /Device/Harddisk0
    Windows Directory = C:/Windows
    Automatic checkout: 0
    Number of main causes: 1

    Test realized: here it shows a list of 6 tests (Search for updates, system disc test, disc error diagnosis, disc metadata, operative system of destiny test and volume contain comprobation) all showing Results = Completed correctly and ErrorCode= 0x0

    And at last is says:

    Main cause finded: "the OS version is not compatible with StartUpRepair"
    Last edited by ijmolina; 20 Jun 2011 at 16:31. Reason: more information
      My Computer


  2. Posts : 11,408
    ME/XP/Vista/Win7
       #2

    Press the F8 key repeatedly at boot up or use the Startup disk.

    Try this:
    Startup Repair
    Note: You may need to do startup repair 3 to 4 times.
    Startup Repair - Run 3 Separate Times

    Startup Repair Infinite Loop Recovery

    System Repair Disc - Create

    System Recovery Options
    System Restore
      My Computer


  3. Posts : 21
    Windows 7 home premium x64
    Thread Starter
       #3

    :(


    F8 and F10 keys aren't working in the start

    Please check the new information y added on the Edit of the Topic
      My Computer


  4. Posts : 11,408
    ME/XP/Vista/Win7
       #4

    Use a Startup Repair CD, your spec's say x64, you will need the x64 one.
    System Repair Disc - Create
      My Computer


  5. Posts : 21
    Windows 7 home premium x64
    Thread Starter
       #5

    I would love to create the disc, but i can't get to the control panel or search anything in the search-box on the Start Menu, i mean.. i can't even log in into my user session. is there any way to create the system repair disc, from the command propmt thing?

    thanks for your time guys :)
      My Computer


  6. Posts : 11,408
    ME/XP/Vista/Win7
       #6

    Do you have a mate with Windows 7 x64?
      My Computer


  7. Posts : 21
    Windows 7 home premium x64
    Thread Starter
       #7

    Oh thanks! I'll ask my friends
    It works woth any windows 7 x64? or must be "windows 7 home premium x64" ?

    anyway, if not, is there other way to solve the problem?

    thx
      My Computer


  8. Posts : 11,408
    ME/XP/Vista/Win7
       #8

    any windows 7 x64 install DVD or Startup Repair CD, not a OEM recovery disk like Sony.
      My Computer


  9. Posts : 21
    Windows 7 home premium x64
    Thread Starter
       #9

    thx ver much!

    Got a question:

    If the SO of my mate is not original, it will work too?
      My Computer

  10.    #10

    Try also running bootrec /fixboot and bootrec /fixmbr from the Command Line since you have access to it. You might also get Startup Repair to work correctly if you try it again since it must be the same version if it is the one preinstalled with Win7.
      My Computer


 
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