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Windows 7: i have Hpservice.exe but i have not installed it

30 Jun 2011   #11
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

HP driveguard is indeed compatible with win7, I have a recently purchased HP that has it installed. But hpservice.exe running without driveguard doesnt make sense. The driveguard software has a gui accessible by the user and also some settings that can be configured by the user, you can even set it to show an icon in the system tray.

Proof of the pudding is in the eating. Set the service to manual start and stop it if its running right now, if something misbehaves or complains that the service is stopped, you'll know. Also run a malware scan with MBAM.


My System SpecsSystem Spec
.
30 Jun 2011   #12
kharl

widnows 7 professional 32 bits
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Then check Device Manager as it may have a driver which was delivered by Windows Updates.

If so, I would keep it because it is one piece of HP bloatware which is useful.
but what exactly should i be looking for in device manager?
under what name?
My System SpecsSystem Spec
30 Jun 2011   #13
kharl

widnows 7 professional 32 bits
 
 

Quote   Quote: Originally Posted by Bill2 View Post
HP driveguard is indeed compatible with win7, I have a recently purchased HP that has it installed. But hpservice.exe running without driveguard doesnt make sense. The driveguard software has a gui accessible by the user and also some settings that can be configured by the user, you can even set it to show an icon in the system tray.

Proof of the pudding is in the eating. Set the service to manual start and stop it if its running right now, if something misbehaves or complains that the service is stopped, you'll know. Also run a malware scan with MBAM.
ok, but i thought that because my laptop does not have support for windows 7 then the hp driveguard too. so, where can i get the software and driver to make it works properly...?
My System SpecsSystem Spec
.

30 Jun 2011   #14
gregrocker

 

Look on the Support Downloads webpage for your exact model HP.

You can also extract apps from your HP Recovery Disks using this method:
Extract HP 3rd Party Software from RecovCD
My System SpecsSystem Spec
30 Jun 2011   #15
kharl

widnows 7 professional 32 bits
 
 

Look, i found it installed iin device manager!



Quote   Quote: Originally Posted by gregrocker View Post
Look on the Support Downloads webpage for your exact model HP.

You can also extract apps from your HP Recovery Disks using this method:
Extract HP 3rd Party Software from RecovCD
mmm.. that should be the right way but i can not get it through hp support page because if i enter my laptop model it will only shows me support for windows 2000, XP and Vista.
The same with the HP recovery disk
My System SpecsSystem Spec
30 Jun 2011   #16
gregrocker

 

You would use Vista drivers to update if you have a driver missing or giving you a problem.
Otherwise use the drivers given by the Win7 installer which are kept updated via optional Windows Updates.

Leave the Data Protection Sensor alone so that it parks the HD reader when you carry around the laptop.
My System SpecsSystem Spec
30 Jun 2011   #17
kharl

widnows 7 professional 32 bits
 
 

it looks the driver is properly installed, now i am looking for the software, il try then post
My System SpecsSystem Spec
30 Jun 2011   #18
kharl

widnows 7 professional 32 bits
 
 

Ok, sorry for the delay...

the driver it looks is not available from HP, but it is for windows updates, i dont know which windows update bring it. but the latest version is 4.2.2.1 issued on June 12 2011 (jut couple of weeks ago, i told you, im not getting crazy that was not there )

and i found the latest software for that device, and it is compatible with windows 7;
HP ProtectSmart Hard Drive Protection

Downloaded from here:
HP ProtectSmart Hard Drive Protection - HP Customer Care (United States - English)

issued 2009-09-25 Version: 4.0.3.1 A

now it's properly installed:

at least it looks so(hope never to use it)
My System SpecsSystem Spec
30 Jun 2011   #19
gregrocker

 

Good work.

It will lock the HD reader in place when not in use for safer transport.
My System SpecsSystem Spec
30 Jun 2011   #20
kharl

widnows 7 professional 32 bits
 
 

yeap, that is a plus for peace of mind..

Thanks guys!
My System SpecsSystem Spec
Reply

 i have Hpservice.exe but i have not installed it




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