Only work in safe mode!

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  1. Posts : 18
    Windows 7 Profesional 32bit
    Thread Starter
       #11

    karlsnooks said:
    Let's run a standalone malware remover.

    Let's use the Microsoft System Sweeper.

    Here's how:
    PUT SYSTEM SWEEPER ON A USB STICK


    System Sweeper, https://connect.microsoft.com/systemsweeper, allows you to start an infected PC and perform an offline scan to identify and remove viruses, rootkits and other advanced malware. System Sweeper is a free standalone, bootable malware and virus remover from Microsoft.

    Safety Scanner, Microsoft Safety Scanner - Remove Spyware, Malware, Viruses Free, is free, downloadable, provides on-demand scanning and helps remove viruses, spyware, and other malicious software. It works with your existing antivirus software.

    If the target computer has a working internet connection, then you may prefer to use the Safety Scanner.


    Download System Sweeper (about 576 kB):
    https://connect.microsoft.com/systemsweeper

    Insert 256 MB or larger USB stick into a usb port.

    Run the downloaded program--mssstool64.exe or mssstool32.exe

    Choose the option to install to USB.
    Caution: The install program will format the usb stick.

    The install program will download about 200 mB more.

    After the install is finished, leave the stick in the usb slot.

    Run the program you downloaded once again.

    This 2nd run, and any subsequent runs, will download the very latest anti-virus definitions (about 60 mB).

    To keep System Sweeper up-to-date, simply reinsert the usb stick and run the installation program again.

    The initial, full scan by System Sweeper can easily take a couple of hours, but subsequent quick scans will take only a few minutes.

    Remember, your computer is being very thoroughly checked for all types of malware.



    ++++++++++++++++++++++++++++++++++

    Thank you, doing this right now.
      My Computer


  2. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #12

    First let's get the results from System Sweeper.
      My Computer


  3. Posts : 18
    Windows 7 Profesional 32bit
    Thread Starter
       #13

    I managed to get a quick scan to run, took just under 30 mins. Here are the results. I am working with the other 2 tools now.
    Only work in safe mode! Attached Files
      My Computer


  4. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #14

    Which other tools?
      My Computer


  5. Posts : 18
    Windows 7 Profesional 32bit
    Thread Starter
       #15

    I keep getting an error every time I try run the mssstool32.exe. It fails at steep 3 (format) I am going to try to do it on a cd. The error code was Error code:0007-8007007A
      My Computer


  6. Posts : 18
    Windows 7 Profesional 32bit
    Thread Starter
       #16

    karlsnooks said:
    Which other tools?

    Safety Scanner and System Sweeper
      My Computer


  7. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #17

    That step shouldn't fail.

    Why don't you try preformatting the drive?

    In other words, stick the USB stick into the computer.

    WIN | DISKMGMT.MSC | ENTER | right-click on area shown for the usb stick |choose Format (ntfs)

    If this fails let me know.

    WIN is the key with the Microsoft flag on top.
      My Computer


  8. Posts : 18
    Windows 7 Profesional 32bit
    Thread Starter
       #18

    I tried that under My Computer and right clicking on the drive and clicking format I did burn it to a disc successfully. I tried it the way you said to do it and it still failed.
      My Computer


  9. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #19

    Did you manage to successfully format the usb stick using Disk Management?
      My Computer


  10. Posts : 18
    Windows 7 Profesional 32bit
    Thread Starter
       #20

    karlsnooks said:
    Did you manage to successfully format the usb stick using Disk Management?
    Yes, the format went fine every time.
      My Computer


 
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