Need help finding out what's consuming CPU cycles


  1. Posts : 11
    Windows 7 Professional 64bit
       #1

    Need help finding out what's consuming CPU cycles


    Hi all,

    I've got a Dell Precision M6400 laptop running 64 bit Win7 SP1. Hardware wise, it has a Intel Core 2 Quad CPU Q9100 running a 2.26 Mhz, 6 gB RAM, 350 gB main drive and a 500 gB secondary drive.

    Rounding out the goodies is a Nvidia Quadro FX 2700 M graphics card. I've updated the video driver last week to the latest available on Nvidia's site.

    This machine was bought primarily as a semi-portable SolidWorks workstation. Until recently it has done a great job at that.

    In the last couple of weeks (hard to pinpoint exactly when this started) at a regular time of day (approximately 7:30 p.m.) this machine slows to a crawl. Pulling up task manager indicates all four processors at 80%-90% utilization. Even simple tasks, like typing text into a web text box lags incredibly. Trying to use SolidWorks is futile. Make a click, wait 20-30 seconds, make a click wait 20-30 seconds.

    I'd accrued a lot of crap on the machine so I went on a binge and uninstalled (using Revo Uninstaller) everything that wasn't absolutely necessary and that I had installed in the last month or two.

    Running the performance tool from Control Panel-> Performance Information and Tools yields a 6+ score when whatever isn't running and a 1.3 when it is running.

    Spelunking through the processes tab on task manager indicates nothing hogging significant cycles, but the graphs show all being heavily utilized. I downloaded process hacker and ran that and tells me pretty much what Task Manager does as well.

    I've run Crap Cleaner several times, AntiMalwarebytes a couple of times, done a complete virus scan (I use MSE) all coming up negative. I opened a command window and ran the system file checker (sfc /scannow) and it found nothing.

    I think there is a zombie running because if I disconnect my Ethernet cord the and run the performance thing, the cpu scores return to normal.

    Any hints on finding out what's stealing cpu cycles? At this point I'm thinking a scorched earth solution with a drive format and Windows reinistall, but that is not a trivial process and I would like to exhaust all other.

    Thanks in advance.

    chris
      My Computer


  2. Posts : 11
    Windows 7 Professional 64bit
    Thread Starter
       #2

    Another oddity, the WEI for Aero Graphics is consistently 2.9. It used to score much higher than that.

    Thanks in advance for any advice.
      My Computer


  3. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1
       #3

    Run Resource Monitor by typing it in the start field.
    You can also download "Process Explorer" from Sysinternals which is a bit more capable.
      My Computer


  4. Posts : 2,588
    Microsoft Windows 8.1 Pro 64-bit
       #4

    I noticed on a particularly slow machine that windows update itself would hog resources. could be your computer auto-updating?

    When it happens, look in task manager for processes taking lots of power. if fact, check it now. make sure all processes from all users is selected, like this:
    Need help finding out what's consuming CPU cycles-capture.png
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    cdubea said:
    Another oddity, the WEI for Aero Graphics is consistently 2.9. It used to score much higher than that.

    Thanks in advance for any advice.
    Might be directX. Download Details - Microsoft Download Center - DirectX End-User Runtime
      My Computer


  6. Posts : 11
    Windows 7 Professional 64bit
    Thread Starter
       #6

    Ack. Finally discovered the problem. CPU/GPU throttling due to heat buildup. Flashed to the latest BIOS available for this machine (which allegedly resolves the problem) and have had 4 "critical temperature shutdown" events.

    Not good.

    I will look around to see if there is a solution.

    thanks to all who helped.

    chris
      My Computer


  7. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1
       #7

    You can monitor your CPU temps with
    Core Temp
    Real Temp - This will also let you load up the CPU in a controlled way to monitor temps. It will also give GPU temps.

    SIW - Will also give you data on your CPU, GPU

    A dust cleanout of cooling vents and a cooling pad may help the laptop.
      My Computer


  8. Posts : 2,588
    Microsoft Windows 8.1 Pro 64-bit
       #8

    you might also consider re-applying the thermal paste to the cpu/cpufan, and potentially upgrading your cooling system (ie adding more fans and/or getting better fans)
      My Computer


 

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