New
#51
"The only thing I can think of is that it's an issue with the way the motherboard and BIOS is configured. It may be a memory mapping issue with the board, and or BIOS."
And without the ability to do pretty much anything in BIOS that will be a problem. The only thing that is available is SVM support which people said to turn on if you have an AMD. So I did. Nothing really changed.
Yeah this is one that you might have to give tech support a call on. You can even point them to this thread. I've done it before and it makes a world of difference in explaining things.
Right. Well I'll give them a call and see what I can dig up. Thanks a lot everyone!:)
It could very well be a remapping issue as that screen shot with only a single stick shows it working as it should, with ~256 MB dedicated to the onboard video. And knowing how HP likes to configure their bioses to hide and/or disable settings that those of us that build our own take for granted, I wouldn't be the least bit surprised that not only is the remapping option hidden, but also set to disabled to boot.
deepeyes I realize it will be a pain to do, but can you run it with each stick individually in each slot just to rule out the memory sticks and slots as a possible problem. If it ends up working as shown in your last screen shot then I'm thinking it is safe to say it is a remapping issue. And if that is what it is the only way to fix it is to contact HP and hope that they have or will provide a bios update with it fixed.
Alright. So when I placed one stick in the top slot (I'll call it slot 1) the computer would not even post. The same thing happened with stick two in slot 1. However when I placed the single stick in slot 2 it booted with 262 MB being reserved.
That's beginning to make it look like the first slot may be defective. Any warranty left on it? If so at this point I would definitely be contacting HP and see what they have to say. It could be as sygnus21 said and it takes both slots populated to boot, but I would still see what HP has to say.