New
#1
"... Not responding" - under normal win7 usage, keeps freezing!!!
Hey guys,
I'm totally new to this laptop experience and not very good with computers - help please!
I just purchased an Acer Aspire 5252-V440 laptop computer running Windows 7 and, even under light usage (not using a lot of applications simultaneously)... even sometimes just when using internet explorer alone!!!), my computer keeps freezing time after time after time for around 20-30 seconds. When I try to play around with the computer by minimizing the frozen application, or to try to Alt-tab to another application, sometimes I'm able to, sometimes I'm not. When I look up at the frozen application's top bar where the program name is shown, it says: "[program name] - Not responding".
So far, every tiem this has happened, after that 10-15 or 30 second freeze, it just magically unfreezes and everything is back to normal. BUT this happens all the time! it's driving me crazy and I don't even know where to start!
I'm not very good with computers, however, I can follow instructions. I will post whatever system specifications I can find you just below:
(I have copied this from an ad selling this exact same computer model below):
The system combines 2.3 GHz AMD V Series processor V140 for enhanced graphics performance and excellent multitasking, ATI Radeon HD 4250 graphics deliver crystal-clear images for best entertainment on a 15.6-inch HD CineCrystal LED-backlit display.
Running on Windows 7 Home Premium operating system, Acer Aspire AS5252-V440 is optimized with 3 GB DDR3 RAM along with 250 GB SATA hard drive (5400 RPM). Other specs include SuperMulti DVD±R/RW drive, 1.3-megapixel HD webcam, 802.11b/g/n WiFi, 2-in-1 Media Card Reader, 3 USB ports and HDMI.
Can someone please walk me thru a step by step process, or give me straight forward instructions as to how I can produce some reports for y'all to know exactly what's going on. Any help would be greatly appreciated!
Thanks in advance,
Sad new laptop owner