BSOD too often need to check dmp


  1. biplab007
    Posts : 7
    windows 7 home basic 64 bit
       New #1

    BSOD too often need to check dmp


    my laptop crashes very often ...
    i need some one to check my minidump files and tell me what the problem is ...

    i tried to install the bios update ... but as soon as i run the update file... laptop crashes and restarts ..

    i have a dell inspiron n5110
    with windows 7 home basic 64 bit
    and 4gb ram

    i have attached my minidump

    please i am at dire need of help
    BSOD too often need to check dmp Attached Files
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    biplab007 said:
    my laptop crashes very often ...
    i need some one to check my minidump files and tell me what the problem is ...

    i tried to install the bios update ... but as soon as i run the update file... laptop crashes and restarts ..

    i have a dell inspiron n5110
    with windows 7 home basic 64 bit
    and 4gb ram

    i have attached my minidump

    please i am at dire need of help
    Two issues


    1-McAffee. Remove and replace with Microsoft Security essentials at least to test.


    I do notice McAffee which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials at least to test.

    How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

    Microsoft Security Essentials - Free Antivirus for Windows


    2-Related to NETwNs64.sys Wireless WiFi Link Driver from Intel Corporation. I would re-install newest available veresion.
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  4. biplab007
    Posts : 7
    windows 7 home basic 64 bit
    Thread Starter
       New #3


    Two issues


    1-McAffee. Remove and replace with Microsoft Security essentials at least to test.


    I do notice McAffee which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials at least to test.

    How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

    Microsoft Security Essentials - Free Antivirus for Windows


    2-Related to NETwNs64.sys Wireless WiFi Link Driver from Intel Corporation. I would re-install newest available veresion.


    thnx :)
    could u also please copy paste what the dmp reader analyzed :)

    i did re install the wi fi drivers ... but nothing seemed to make differece ...
    then i tried to install the bios update .. but whenever i run the exe ... the laptop crashes
    then i tried to
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  6. indianacarnie
    Posts : 3,724
    Windows 10x64 Build 1709
       New #4

    Forget the Bios update for now. I too would STRONGLY suggest you get rid of the McAfee before you do anything else.
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  7. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #5

    biplab007 said:

    Two issues


    1-McAffee. Remove and replace with Microsoft Security essentials at least to test.


    I do notice McAffee which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials at least to test.

    How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

    Microsoft Security Essentials - Free Antivirus for Windows


    2-Related to NETwNs64.sys Wireless WiFi Link Driver from Intel Corporation. I would re-install newest available veresion.
    thnx :)
    could u also please copy paste what the dmp reader analyzed :)

    i did re install the wi fi drivers ... but nothing seemed to make differece ...
    then i tried to install the bios update .. but whenever i run the exe ... the laptop crashes
    then i tried to
    Do you know how to read DMP files?
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  8. biplab007
    Posts : 7
    windows 7 home basic 64 bit
    Thread Starter
       New #6

    zigzag3143 said:
    thnx :)
    could u also please copy paste what the dmp reader analyzed :)

    i did re install the wi fi drivers ... but nothing seemed to make differece ...
    then i tried to install the bios update .. but whenever i run the exe ... the laptop crashes
    then i tried to
    Do you know how to read DMP files?[/QUOTE]


    i dont have dmp reader ... but it wud be really of lot of help if u paste the dmp analysis .. please
    thnx :)
    will get rid of mcafee ... n install avast ...
    thnx :) ..
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  10. biplab007
    Posts : 7
    windows 7 home basic 64 bit
    Thread Starter
       New #7

    please reply
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  11. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #8

    biplab007 said:
    please reply
    reply to what? are you still crashing?
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  12. biplab007
    Posts : 7
    windows 7 home basic 64 bit
    Thread Starter
       New #9

    zigzag3143 said:
    biplab007 said:
    please reply
    reply to what? are you still crashing?

    whenever i connect to wireless network ... computer crashes .. (
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  13. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #10

    biplab007 said:
    zigzag3143 said:
    biplab007 said:
    please reply
    reply to what? are you still crashing?

    whenever i connect to wireless network ... computer crashes .. (
    where is the new dmp files?

    Did you remove McAffee and update the wifi driver as indicated earlier?
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