New
#1
Wallpaper gone black
Hi.
I turned on my laptop and logged in to my account to find that my entire background was black! I can change it back but it won't stay when I turn it off. I noticed that a little thing popped up asking for Dell Product Key....? I don't know if these things are connected or what. This is a used computer too. I also am not used to Windows computer for I have had all Mac computers before. Please help me!!!!