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4GB RAM Installed - 1.75GB Usable
Hey everyone. So, I finally decided, after weeks and weeks of searching for help and a solution to my problem, to join up a forum as ask.
My problem is the following; I have 4GB of RAM installed in my computer (the stock RAM; I have changed no hardware since receiving the laptop), but Windows tells me on 1.75GB of it is usable.
Things I've tried so far, to no avail, include...
Going into msconfig and switching off "Maximum Memory"
Enable Memory Remapping in Bios (Bios has no Memory Remapping option)
Switching RAM Slots
One RAM stick at a time (laptop would not start – tried both sticks in both slots)
Ran Microsoft memory analysis – found no problems
Updated some drivers
Some info on my laptop...
Computer would not start with single stick of RAM
[Video Card Info] – Total Available Graphics Memory: 894 MB
Dedicated Video Memory: 256 MB
System Video Memory: 0 MB
Shared System Memory: 638 MB
BIOS recognizes only 2048MB/2GB of RAM
Attached is a picture of the Windows Task Manager Resource Monitor...it tells me 2307 MB of my RAM is Hardware Reserved. Also attached are several sets of information and specs.
I was told it could possibly be a bent pin on the motherboard. I'm willing to check that out, but I want to leave it as the last option.
If you need to know anything else, just ask.
Thanks in advance.