Windows 7: WEI can't run

Britton30 · 28 Dec 2011

I was attempting to re-run my WEI assessment and got the following error.Has anybody seen this before? There has been no changes of any kind since the last run 3 days ago, not even a sofware update.

WEI can't run-wei-fail.png

Airbot · 28 Dec 2011

Delete all the previously run scores found inside C:/Windows/Performance/WinSAT/DataStore folder, reboot and try it again.

**Capt.Jack Sparrow** · 28 Dec 2011

Quote: Originally Posted by Britton30

I was attempting to re-run my WEI assessment and got the following error.Has anybody seen this before? There has been no changes of any kind since the last run 3 days ago, not even a sofware update.

Attachment 190395

Hi Mate,

If possible post the log as well. C:\Windows\Performance\WinSAT\winsat.log

Brink · 28 Dec 2011

Quote: Originally Posted by Airbot

Delete all the previously run scores found inside C:/Windows/Performance/WinSAT/DataStore folder, reboot and try it again.

Hello Garry,

As Aaron posted, resetting WEI may help. :)

Windows Experience Index - Reset

Britton30 · 28 Dec 2011

Thanks y'all, I did it as Aaron said and it worked. Here is the log Shyam requested.
winsat.log

Golden · 28 Dec 2011

Hi Britton,

I'm not entirely sure if this will help, but could you try running winsat formal from an elevated command prompt?

Regards,
Golden

Britton30 · 28 Dec 2011

Thanks Colin, after I deleted the .xml files in C:/Windows/Performance/WinSAT/DataStore the WEI ran fine.
I did run the winsat /formal too and it also ran fine but is more interesting to see what all the tests are as they run in real-time.

Golden · 28 Dec 2011

Ahhh...my mistake, I misread your post...I thought WEI was still broken but that you fixed the logfile option...

**Capt.Jack Sparrow** · 28 Dec 2011

I'm glad you fixed it. :)