RAM and speed issues


  1. Posts : 2
    Windows 7 Home Premium 64 bit
       #1

    RAM and speed issues


    Hi! I just bought a laptop with 6 gig RAM and it is saying only 1.74 is usable. The computer is also very slow at loading any programs or doing anything at all. is this because of the usable RAM or some other problem? How do I fix it if possible?
    Attached Thumbnails Attached Thumbnails RAM and speed issues-screenshot.png  
      My Computer


  2. Posts : 170
    Windows 7 Home Premium 32 bit
       #2

    Hi, and welcome to Seven Forums.

    This quite looks like this issue: 8gb memory installed only 4 usable. acer aspire laptop

    Try doing what is suggested there.

    If not please post back here.

    Have a nice day,

    Martin
      My Computer


  3. Posts : 6,285
    Windows 10 Pro X64
       #3

    Make and model number of computer?

    Since it's new, return it for one that works correctly.
      My Computer


  4. Posts : 2
    Windows 7 Home Premium 64 bit
    Thread Starter
       #4

    Thanks a lot for the help! I think I soled the mystery. It sounds like a faulty RAM slot since both modules read properly in the top slot and none of them are being read in the bottom slot. I'm going to take it back and see what they say
      My Computer


 

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