Forgot to tell, if by any means you need to clean install, DONT EVER install the BIOS update, this can be dangerous and is only used when is REALLY needed, this is not your case
So what is my case? I have no idea what to make of these errors and I feel like these are what are causing my computer to crash and freeze.
I have given you the tools and methods to troubleshoot the problem yourself. You were given more specific steps to try by another member. If you're not willing to do the work - asking back as many questions as you need to get it done - then you should take your computer to a shop because we are not going to be able to fix it for you.
I'm not asking you to fix it for me, I'm genuinely confused here because I have no idea how to go about any of this. I appreciate all the input from everyone, I just need more guidance because I don't know anything about computers. I don't know what to make of the error lists or how to go about finding what error is responsible for what. I apologize for coming off as needy or lazy, it's completely because I have no idea what to do or which guides to follow.
FerchogtX gave you quite specific steps with links where to download drivers and diagnostics tools. Why no interaction with these steps to even ask how to get them done? This almost always indicates someone not wanting to do the work. He couldn't be more specific.
Likewise in my troubleshooting steps link it tells how to access the logs, then to google repeat errors to see how others have solved them. Anyone who can find these forums and post up their problem has the ability to do this. Why did you not even try?
The logs may not solve the issue but are only a place to start. There are other fixes in the Troubleshooting tutorial to try, working up to a Repair Install or Clean Reinstall. But you need to start somewhere.
I tried almost all of the things in your troubleshooter with no success. I'm gonna try out the error code checking today. Thanks
I fixed it, or it seems so. The biggest problem was a Sony vaio entertainment service that was running and causing problems. Apparently I'm not the only one who's had problems with it. The service was something along the lines of Sony Vaio Entertainment Database service.
Thank you all so much for the help! The event viewer was something that I was not aware existed but I'm really glad I was informed of it and all is running well again. Thanks again!
Good work!
You've not only fixed the problem at hand but learned enough now to troubleshoot any future problems. Be sure to bookmark Troubleshooting Steps for Windows 7 - Windows 7 Forums
There are often multiple pre-installed crapware programs that gum up Win7 and require taming. Here's how: Clean Up Factory Bloatware - Windows 7 Forums
Nice!!!! I'm glad you could fix it... I was almost sure it was something like this, that's why I have some kind of fear of Vaio apps XD... but you got it working and that's what counts.
And don't worry, everyone starts from the same place as you, with a lil' more time you will be able to troubleshoot problems easier, and yes, event viewer is your friend most of the times
See ya!!
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