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Windows 7: Power Options Not Working

29 Mar 2012   #11
Ztruker

Windows 10 Pro X64
 
 

Some possibilities here: Monitor won't shut off


My System SpecsSystem Spec
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29 Mar 2012   #12
priuscat

windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by Ztruker View Post
Some possibilities here: Monitor won't shut off
An optical mouse will cause a signal to be sent and prevent the monitor from shutting off. Set it and unplug the mouse. See what happens. If it shuts off, that was it.

Also, Windows Live Photo gallery screensaver will cause the monitor to stay on (just in case you're using that)


not using screen saver, unplugged mouse: same results
My System SpecsSystem Spec
30 Mar 2012   #13
priuscat

windows 7 ultimate x64
 
 

I signed up for Comcast Signature Support. they scanned both my laptop and desktop for malware, spyware and ad ware found ad ware on both computers, removed it. Results: both monitors are shutting off after 15 minutes, we'll see if the problem comes back.
My System SpecsSystem Spec
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30 Mar 2012   #14
Ztruker

Windows 10 Pro X64
 
 

That's good news. I really didn't think this would be malware but I'll remember for the future.
My System SpecsSystem Spec
30 Mar 2012   #15
priuscat

windows 7 ultimate x64
 
 

Update: takes a licking and keeps on kicking ( still working)
My System SpecsSystem Spec
30 Mar 2012   #16
priuscat

windows 7 ultimate x64
 
 

I give up. Monitor on laptop is staying on. but desktop monitor still shutting off as scheduled
My System SpecsSystem Spec
31 Mar 2012   #17
priuscat

windows 7 ultimate x64
 
 

Now my laptop is screwing with me. Turned on my laptop when I got home from work. Monitor dims as scheduled and shuts off too!

Update: moved mouse to turn on display, it's back to the display staying on all the time, touchpad on laptop is disabled, unplugged usb mouse for 2 hours, monitor still stays on.
My System SpecsSystem Spec
13 Apr 2012   #18
priuscat

windows 7 ultimate x64
 
 

Update: NVIDIA told me it's NORTON SECURITY. uninstalled NORTON. results: both monitors shut off as set in power options on my laptop and desktop. Re installed NORTON: results: issue returns. Currently working with NORTON. stay tuned.
My System SpecsSystem Spec
13 Apr 2012   #19
Ztruker

Windows 10 Pro X64
 
 

Dump Norton, install Microsoft Security Essentials and never look back.
My System SpecsSystem Spec
13 Apr 2012   #20
priuscat

windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by Ztruker View Post
Dump Norton, install Microsoft Security Essentials and never look back.
thanks for the suggestion, I uninstalled NORTON problem still there so I uninstalled Comcast Constant Guard, that fixed it, power options working now
My System SpecsSystem Spec
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 Power Options Not Working




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