Power Options Not Working

Ztruker said:

Some possibilities here: Monitor won't shut off

An optical mouse will cause a signal to be sent and prevent the monitor from shutting off. Set it and unplug the mouse. See what happens. If it shuts off, that was it.

Also, Windows Live Photo gallery screensaver will cause the monitor to stay on (just in case you're using that)


not using screen saver, unplugged mouse: same results

I signed up for Comcast Signature Support. they scanned both my laptop and desktop for malware, spyware and ad ware found ad ware on both computers, removed it. Results: both monitors are shutting off after 15 minutes, we'll see if the problem comes back.

Update: takes a licking and keeps on kicking ( still working)

I give up. Monitor on laptop is staying on. but desktop monitor still shutting off as scheduled

Update: NVIDIA told me it's NORTON SECURITY. uninstalled NORTON. results: both monitors shut off as set in power options on my laptop and desktop. Re installed NORTON: results: issue returns. Currently working with NORTON. stay tuned.

Ztruker said:

Dump Norton, install Microsoft Security Essentials and never look back.

thanks for the suggestion, I uninstalled NORTON problem still there so I uninstalled Comcast Constant Guard, that fixed it, power options working now