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Toshiba Laptop With Blinking Underscore With Unknown Cause
Hello Everyone,
Over the past few weeks I have been having trouble with my Toshiba laptop. Before this problem occurred, my brother was using it most of the time, using it to watch videos and do schoolwork. Then suddenly the laptop started having problems. First, it had a black screen with a cursor, which could be moved. After some work I had managed to get it to where it is now, with the same black screen, except with an underscore.
So far, the only thing that has gotten me progress was using a Windows 7 ISO image from Digital River. Using this I am able to get to the Install Now window and System Recovery Options window. System Recovery adds nothing, saying that the operating system has booted successfully. I also tried formatting the hard drive and then reinstalling Windows 7, although that also does not work, because when it has finished doing the preliminary work and restarts the computer the computer stills brings up the screen with the underscore. With that I also have to mention that I took the USB I am booting off of out.
After many attempts, I was then finally got some progress. While in the command prompt, I was using the bootrec commands, bootrec /fixmbr and the like. Soon I got to where the command prompt asks if I would like to add an installation to the boot list. I typed yes and hit enter, then exited the command prompt. I restarted to computer with the USB taken out to only get the same screen again.
Please help me with this problem, as it is the only way my brother is able to do schoolwork, other than going to a friend's house or the library, which are both relatively far away. We also do not want to purchase another laptop, considering the cost. Considering the hardware problems, the only problem which I can think of is the hard drive, although it is listed in the BIOS.
In closing, here is a tutorial I used to help me: https://www.youtube.com/watch?v=o_BN5PPald8