No Power Management Options

Can you post a screenshot of your control panel in small icons view like this one,



Control Panel View - Category or Icons #5

Screenshots and Files - Upload and Post in Seven Forums

ok attached

What is the full model number of your laptop?

Did you install Ultimate on your laptop? Where did you get it?



You get no options in advanced power options or windows mobility center?

And, the Windows Anytime Upgrade option you have there, makes no sense if you are running Ultimate.

dell inspiron notebook (where ia model number)
windows 7 home premium
service pack 1
mobilty center works with balanced/power saver/high performance battery options
advanced power options - nothing

got it directly from dell

Could it be a Dell Utility that is causing the difference in Power Options?

You could start Windows in Safe Mode and see if Power Options is listed in Control Panel.

I use to be able to access power options then recently I found I could no longer do this. will try safe mode.

dell inspiron 1570

no power options in safe mode

when I click "advanced power options" in control panel or "more power options" in the battery task bar nothing happens. also powercfg.exe doesn't appear to be working. could this be related to 64bit operating system?