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Windows 7: PC restarts automatically but in safe mode it working fine

17 Jun 2012   #1

windows 7 x86 - windows xp sp2
PC restarts automatically but in safe mode it working fine


My friends PC restarts automatically no BOD or any error message that usually comes after the restarts.

Motherboard: Gigabyte 945 GCMX S2 on Windows 7

I check to replace RAM but same thing.

One more interesting thing is that it works fine in Safe mode. restarts time is random.

Please help me.

My System SpecsSystem Spec
17 Jun 2012   #2

Win7 Ultimate X64

If comp works in safe mode then you would suspect driver/3rd party software issue

Have you checked event viewer to see if there are any entries, this would be the first step

After this you could try entering msconfig and selective startup/disabling non MS startup items/non essential stuff temporarily to see if you can identify the offender
Under the services tab you can tick to hide all MS services
My System SpecsSystem Spec
17 Jun 2012   #3

Windows 7 Ultimate 64-Bit

Turn on and press F8 straight away.

Select "disable auto restart on system failure" and re-post the STOP code. (the one without brackets, normally the first one).

As Pauly says, this is more than likely S/W related.

When did this start?
My System SpecsSystem Spec

17 Jun 2012   #4

Windows 7 Ultimate x64

My System SpecsSystem Spec
18 Jun 2012   #5

windows 7 x86 - windows xp sp2

Okay thanx for your reply I will try and reply the methods you suggested.
My System SpecsSystem Spec
18 Jun 2012   #6

Windows 7 Ultimate x64

Keep in touch! Let us know what worked for you.

Another thing you might want to check is the memory:
My System SpecsSystem Spec
18 Jun 2012   #7

Windows 7 Ultimate x64

This may be the problem of the virus. Scan whole computer with anti virus within the safe mode. See found any threats and delete those threats.
My System SpecsSystem Spec

 PC restarts automatically but in safe mode it working fine

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