Can't rate system in windows experience

Ok i have already remove that 667 memory but its still have problem....i will uplode here soon or tomorrow..i not at home..i dont have any net connection here(im at the camp)...thank for ur help..

owh i know it but i jusz wanted to know WEI for my PC

Hi,

I'm also one of those weird guys who are trying to get their WEI up and running although it isn't really necessary...

But seriously, I'd appreciate any help I can get. It finishes the test, but when it does, it just gives me the regular "The Windows Experience Index for your system could not be computed.
Cannot complete assessment.
The assessment or other operation did not complete successfully. This is due to an error being reported from the operating system, driver, or other component."...

This is the last section from my errorlog:

1275448 (2964) - winsat\logging.cpp:0815: --- START 2009\10\8 18:47:57 ---
1275448 (2964) - winsat\main.cpp:4301: Command Line = "C:\Windows\system32\winsat.exe" formal -restart clean -cancelevent b2323d24-ee5a-4007-a9a0-69d63d3ec935
1275448 (2964) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occured
1275464 (2964) - winsat\main.cpp:4474: > IsFormal=TRUE IsMoobe=FALSE.
1275495 (2964) - winsat\main.cpp:4585: Watch dog system enabled
1275495 (2964) - winsat\main.cpp:4600: Main watch dog timer set to 600.0 seconds
1275495 (2964) - winsat\main.cpp:3115: A failure occured while trying to read partial assessments from the datastore. Running full assessment
1275495 (2964) - winsat\main.cpp:2490: > DWM Running.
1275698 (2964) - winsat\main.cpp:2497: > turning off DWM.
1275698 (2964) - winsat\main.cpp:2470: > EMD service will be restored on exit.
1279551 (2964) - winsat\syspowertools.cpp:0983: > Read the active power scheme as '381b4222-f694-41f0-9685-ff5bb260df2e'
1279551 (2964) - winsat\main.cpp:2793: > power policy saved.
1279582 (2964) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
1279582 (2964) - winsat\main.cpp:2814: > power policy set to maximum.
1282156 (2964) - winsat\logging.cpp:1763: ERROR: pahse enter/leave imballance
1282156 (2964) - winsat\main.cpp:0948: > IsOfficial=TRUE IsFormal=TRUE IsMoobe=FALSE RanOverTs=FALSE RanOnbatteries=FALSE
1282156 (2964) - winsat\main.cpp:1775: > Run Assessment features
1286540 (2964) - winsat\main.cpp:1775: > Run Assessment dwm -aname DWM -time 10 -fbc 10 -disp off -normalw 12 -width 1280 -height 1024 -winwidth C(1144) -winheight C(915) -rendertotex 6 -rtdelta 3 -nolock
1306414 (2964) - winsat\processresults.cpp:4018: > Wrote video memory bandwidth to the registry 22192800
1306414 (2964) - winsat\main.cpp:2037: > DWM Assessment results processing SUCCESS
1306414 (2964) - winsat\main.cpp:1775: > Run Assessment d3d -aname Batch -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(10) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
1320642 (2964) - winsat\main.cpp:1775: > Run Assessment d3d -aname Alpha -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(75) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
1334260 (2964) - winsat\main.cpp:1775: > Run Assessment d3d -aname Tex -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -texshader -totaltex 10 -texpobj C(4) -rendertotex 6 -rtdelta 3
1348535 (2964) - winsat\main.cpp:1775: > Run Assessment d3d -aname ALU -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -alushader -totaltex 10 -texpobj C(1) -rendertotex 6 -rtdelta 3
1362185 (2964) - winsat\main.cpp:1775: > Run Assessment d3d -dx10 -aname Batch -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(10) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
1375928 (2964) - winsat\main.cpp:1775: > Run Assessment d3d -dx10 -aname Alpha -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(75) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
1388143 (2964) - winsat\main.cpp:1775: > Run Assessment d3d -dx10 -aname Tex -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -texshader -totaltex 10 -texpobj C(4) -rendertotex 6 -rtdelta 3
1403712 (2964) - winsat\main.cpp:1775: > Run Assessment d3d -dx10 -aname ALU -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -alushader -totaltex 10 -texpobj C(1) -rendertotex 6 -rtdelta 3
1417253 (2964) - winsat\main.cpp:1775: > Run Assessment d3d -dx10 -aname GeomF4 -time 7 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 150;200;241 -batchcnt C(50);C(200);C(300) -objs C(12);C(26);C(45) -noalpha -geomf4shader -texpobj C(0) -rendertotex 6 -rtdelta 3 -tierframes 60 -tiertime 1
1434195 (2964) - winsat\main.cpp:1775: > Run Assessment d3d -dx10 -aname GeomV8 -time 7 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 75;100;120 -batchcnt C(25);C(100);C(150) -objs C(8);C(17);C(29) -noalpha -geomv8shader -texpobj C(0) -rendertotex 6 -rtdelta 3 -tierframes 60 -tiertime 1
1449062 (2964) - winsat\main.cpp:1775: > Run Assessment d3d -dx10 -aname CBuffer -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 75 -batchcnt C(25) -objs C(8) -rendertotex 6 -rtdelta 3 -texpobj C(1) -cbuffershader -cbufa 2 -cbuff 5 -cbufp 6
1462680 (2964) - winsat\main.cpp:1775: > Run Assessment mfmedia -input C:\Windows\Performance\WinSAT\winsat.wmv -nopmp
1468078 (2964) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_1080_5sec_MPEG2_HD_15mbps.mpg -dshow -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 270 -expfrmmax 300 -overrideframetype int2fps
1495160 (2964) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_1080_5sec_VC1_15mbps.wmv -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 135 -expfrmmax 150 -overrideframetype prog
1505238 (2964) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_480i_5sec_6mbps_new.mpg -dshow -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 270 -expfrmmax 300 -overrideframetype int2fps
1515939 (2964) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_480p_5sec_6mbps_new.mpg -dshow -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 135 -expfrmmax 150 -overrideframetype prog
1548294 (2964) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_1080_5sec_10mbps_h264.mp4 -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 135 -expfrmmax 150 -overrideframetype prog
1624547 (2964) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_480_5sec_6mbps_h264.mp4 -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 270 -expfrmmax 300 -overrideframetype int2fps
1699802 (2964) - winsat\main.cpp:1775: > Run Assessment media -input C:\Windows\Performance\WinSAT\winsatencode.wmv -encode C:\Windows\Performance\WinSAT\winsat.prx
1774495 (2964) - winsat\main.cpp:1775: > Run Assessment moobego
1774495 (2964) - winsat\main.cpp:1775: > Run Assessment cpu -encryption -up
1784729 (2964) - winsat\main.cpp:1775: > Run Assessment cpu -compression -up
1794775 (2964) - winsat\main.cpp:1775: > Run Assessment cpu -encryption2 -up
1804853 (2964) - winsat\main.cpp:1775: > Run Assessment cpu -compression2 -up
1814900 (2964) - winsat\main.cpp:1775: > Run Assessment cpu -encryption
1825102 (2964) - winsat\main.cpp:1775: > Run Assessment cpu -compression
1835258 (2964) - winsat\main.cpp:1775: > Run Assessment cpu -encryption2
1845460 (2964) - winsat\main.cpp:1775: > Run Assessment cpu -compression2
1855647 (2964) - winsat\main.cpp:1775: > Run Assessment mem
1860842 (2964) - winsat\main.cpp:1775: > Run Assessment disk -seq -read -n 0
1973833 (2964) - winsat\main.cpp:1775: > Run Assessment disk -ran -read -n 0
1984473 (2964) - winsat\main.cpp:1775: > Run Assessment disk -scen 2009 -drive C:
2040649 (2964) - winsat\processresults.cpp:4018: > Wrote video memory bandwidth to the registry 22192800
2040649 (2964) - winsat\processresults.cpp:0962: > Wrote cpu expression compression score to the registry 208
2040649 (2964) - winsat\processresults.cpp:1004: Total physical mem available to the OS : 3,49 GB (3 753 336 832 bytes)
2040649 (2964) - winsat\processresults.cpp:1253: Skipping StdDefPlayback limit check.
2040649 (2964) - winsat\processresults.cpp:1265: Skipping StdDefPlayback limit check.
2040649 (2964) - winsat\processresults.cpp:1480: > Wrote disk score to the registry 590
2040649 (2964) - winsat\processresults.cpp:1498: > Wrote random read disk score to the registry 1617
2040680 (2964) - winsat\main.cpp:0948: > IsOfficial=TRUE IsFormal=TRUE IsMoobe=FALSE RanOverTs=FALSE RanOnbatteries=FALSE
2040680 (2964) - winsat\main.cpp:4736: ERROR: Unable to save validated results.
2040727 (2964) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 381b4222-f694-41f0-9685-ff5bb260df2e'
2040727 (2964) - winsat\main.cpp:2855: > Power state restored.
2040727 (2964) - winsat\main.cpp:2870: > Successfully reenabled EMD.
2040742 (2964) - winsat\main.cpp:2896: > Composition restarted
2040742 (2964) - winsat\watchdog.cpp:0311: Watch dog system shutdown
2040758 (2964) - winsat\main.cpp:4909: > exit value = 1.


Also, I ran it just fine when I first installed Windows 7. The first time I got a different value than the second though. And then I re-installed the OS and it didn't work at all...

Cheers,
Thanks for all the help in beforehand!

Jordus said:

Are you booting from VHD?

Sorry, VHD? Virtual Hard Disk?

I have installed Win 7 on my WD 1 TB hdd, and I do not dual-boot. So the Win-partition is C:.

Thanks for the help, even though I don't know what VHD is...

Cheers!

*Bump!*

Someone that care to try to figure out what's wrong with WEI? Check the posts above if so!

Cheers!

Edebarudo said:

Hi,

I'm also one of those weird guys who are trying to get their WEI up and running although it isn't really necessary...

But seriously, I'd appreciate any help I can get. It finishes the test, but when it does, it just gives me the regular "The Windows Experience Index for your system could not be computed.
Cannot complete assessment.
The assessment or other operation did not complete successfully. This is due to an error being reported from the operating system, driver, or other component."...

This is the last section from my errorlog:

1275448 (2964) - winsat\logging.cpp:0815: --- START 2009\10\8 18:47:57 ---
1275448 (2964) - winsat\main.cpp:4301: Command Line = "C:\Windows\system32\winsat.exe" formal -restart clean -cancelevent b2323d24-ee5a-4007-a9a0-69d63d3ec935
1275448 (2964) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occured
1275464 (2964) - winsat\main.cpp:4474: > IsFormal=TRUE IsMoobe=FALSE.
1275495 (2964) - winsat\main.cpp:4585: Watch dog system enabled
1275495 (2964) - winsat\main.cpp:4600: Main watch dog timer set to 600.0 seconds
1275495 (2964) - winsat\main.cpp:3115: A failure occured while trying to read partial assessments from the datastore. Running full assessment
1275495 (2964) - winsat\main.cpp:2490: > DWM Running.
1275698 (2964) - winsat\main.cpp:2497: > turning off DWM.
1275698 (2964) - winsat\main.cpp:2470: > EMD service will be restored on exit.
1279551 (2964) - winsat\syspowertools.cpp:0983: > Read the active power scheme as '381b4222-f694-41f0-9685-ff5bb260df2e'
1279551 (2964) - winsat\main.cpp:2793: > power policy saved.
1279582 (2964) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
1279582 (2964) - winsat\main.cpp:2814: > power policy set to maximum.
1282156 (2964) - winsat\logging.cpp:1763: ERROR: pahse enter/leave imballance
1282156 (2964) - winsat\main.cpp:0948: > IsOfficial=TRUE IsFormal=TRUE IsMoobe=FALSE RanOverTs=FALSE RanOnbatteries=FALSE
1282156 (2964) - winsat\main.cpp:1775: > Run Assessment features
1286540 (2964) - winsat\main.cpp:1775: > Run Assessment dwm -aname DWM -time 10 -fbc 10 -disp off -normalw 12 -width 1280 -height 1024 -winwidth C(1144) -winheight C(915) -rendertotex 6 -rtdelta 3 -nolock
1306414 (2964) - winsat\processresults.cpp:4018: > Wrote video memory bandwidth to the registry 22192800
1306414 (2964) - winsat\main.cpp:2037: > DWM Assessment results processing SUCCESS
1306414 (2964) - winsat\main.cpp:1775: > Run Assessment d3d -aname Batch -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(10) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
1320642 (2964) - winsat\main.cpp:1775: > Run Assessment d3d -aname Alpha -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(75) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
1334260 (2964) - winsat\main.cpp:1775: > Run Assessment d3d -aname Tex -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -texshader -totaltex 10 -texpobj C(4) -rendertotex 6 -rtdelta 3
1348535 (2964) - winsat\main.cpp:1775: > Run Assessment d3d -aname ALU -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -alushader -totaltex 10 -texpobj C(1) -rendertotex 6 -rtdelta 3
1362185 (2964) - winsat\main.cpp:1775: > Run Assessment d3d -dx10 -aname Batch -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(10) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
1375928 (2964) - winsat\main.cpp:1775: > Run Assessment d3d -dx10 -aname Alpha -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(75) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
1388143 (2964) - winsat\main.cpp:1775: > Run Assessment d3d -dx10 -aname Tex -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -texshader -totaltex 10 -texpobj C(4) -rendertotex 6 -rtdelta 3
1403712 (2964) - winsat\main.cpp:1775: > Run Assessment d3d -dx10 -aname ALU -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -alushader -totaltex 10 -texpobj C(1) -rendertotex 6 -rtdelta 3
1417253 (2964) - winsat\main.cpp:1775: > Run Assessment d3d -dx10 -aname GeomF4 -time 7 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 150;200;241 -batchcnt C(50);C(200);C(300) -objs C(12);C(26);C(45) -noalpha -geomf4shader -texpobj C(0) -rendertotex 6 -rtdelta 3 -tierframes 60 -tiertime 1
1434195 (2964) - winsat\main.cpp:1775: > Run Assessment d3d -dx10 -aname GeomV8 -time 7 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 75;100;120 -batchcnt C(25);C(100);C(150) -objs C(8);C(17);C(29) -noalpha -geomv8shader -texpobj C(0) -rendertotex 6 -rtdelta 3 -tierframes 60 -tiertime 1
1449062 (2964) - winsat\main.cpp:1775: > Run Assessment d3d -dx10 -aname CBuffer -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 75 -batchcnt C(25) -objs C(8) -rendertotex 6 -rtdelta 3 -texpobj C(1) -cbuffershader -cbufa 2 -cbuff 5 -cbufp 6
1462680 (2964) - winsat\main.cpp:1775: > Run Assessment mfmedia -input C:\Windows\Performance\WinSAT\winsat.wmv -nopmp
1468078 (2964) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_1080_5sec_MPEG2_HD_15mbps.mpg -dshow -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 270 -expfrmmax 300 -overrideframetype int2fps
1495160 (2964) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_1080_5sec_VC1_15mbps.wmv -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 135 -expfrmmax 150 -overrideframetype prog
1505238 (2964) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_480i_5sec_6mbps_new.mpg -dshow -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 270 -expfrmmax 300 -overrideframetype int2fps
1515939 (2964) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_480p_5sec_6mbps_new.mpg -dshow -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 135 -expfrmmax 150 -overrideframetype prog
1548294 (2964) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_1080_5sec_10mbps_h264.mp4 -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 135 -expfrmmax 150 -overrideframetype prog
1624547 (2964) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_480_5sec_6mbps_h264.mp4 -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 270 -expfrmmax 300 -overrideframetype int2fps
1699802 (2964) - winsat\main.cpp:1775: > Run Assessment media -input C:\Windows\Performance\WinSAT\winsatencode.wmv -encode C:\Windows\Performance\WinSAT\winsat.prx
1774495 (2964) - winsat\main.cpp:1775: > Run Assessment moobego
1774495 (2964) - winsat\main.cpp:1775: > Run Assessment cpu -encryption -up
1784729 (2964) - winsat\main.cpp:1775: > Run Assessment cpu -compression -up
1794775 (2964) - winsat\main.cpp:1775: > Run Assessment cpu -encryption2 -up
1804853 (2964) - winsat\main.cpp:1775: > Run Assessment cpu -compression2 -up
1814900 (2964) - winsat\main.cpp:1775: > Run Assessment cpu -encryption
1825102 (2964) - winsat\main.cpp:1775: > Run Assessment cpu -compression
1835258 (2964) - winsat\main.cpp:1775: > Run Assessment cpu -encryption2
1845460 (2964) - winsat\main.cpp:1775: > Run Assessment cpu -compression2
1855647 (2964) - winsat\main.cpp:1775: > Run Assessment mem
1860842 (2964) - winsat\main.cpp:1775: > Run Assessment disk -seq -read -n 0
1973833 (2964) - winsat\main.cpp:1775: > Run Assessment disk -ran -read -n 0
1984473 (2964) - winsat\main.cpp:1775: > Run Assessment disk -scen 2009 -drive C:
2040649 (2964) - winsat\processresults.cpp:4018: > Wrote video memory bandwidth to the registry 22192800
2040649 (2964) - winsat\processresults.cpp:0962: > Wrote cpu expression compression score to the registry 208
2040649 (2964) - winsat\processresults.cpp:1004: Total physical mem available to the OS : 3,49 GB (3 753 336 832 bytes)
2040649 (2964) - winsat\processresults.cpp:1253: Skipping StdDefPlayback limit check.
2040649 (2964) - winsat\processresults.cpp:1265: Skipping StdDefPlayback limit check.
2040649 (2964) - winsat\processresults.cpp:1480: > Wrote disk score to the registry 590
2040649 (2964) - winsat\processresults.cpp:1498: > Wrote random read disk score to the registry 1617
2040680 (2964) - winsat\main.cpp:0948: > IsOfficial=TRUE IsFormal=TRUE IsMoobe=FALSE RanOverTs=FALSE RanOnbatteries=FALSE
2040680 (2964) - winsat\main.cpp:4736: ERROR: Unable to save validated results.
2040727 (2964) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 381b4222-f694-41f0-9685-ff5bb260df2e'
2040727 (2964) - winsat\main.cpp:2855: > Power state restored.
2040727 (2964) - winsat\main.cpp:2870: > Successfully reenabled EMD.
2040742 (2964) - winsat\main.cpp:2896: > Composition restarted
2040742 (2964) - winsat\watchdog.cpp:0311: Watch dog system shutdown
2040758 (2964) - winsat\main.cpp:4909: > exit value = 1.


Also, I ran it just fine when I first installed Windows 7. The first time I got a different value than the second though. And then I re-installed the OS and it didn't work at all...

Cheers,
Thanks for all the help in beforehand!

You want to google the highlighted line