Usable Ram

HonorGamer said:

This could also be set in your systems BIOS settings. OR there is only so much the motherboard can handle.

What is your motherboard make model?

im using an hp 635 laptop im not sure what the motherboard model is, where do i get that information

onesixski said:

Ahhhh I read "2Gb" from the first post and didn't see the "added 1Gb", woops. But my point still stands. Before you installed the 1Gb stick, how much RAM did you have available back then?

before i put the 1Gb is still had 1.60 usable

onesixski said:

Your Radeon IGP is probably reserving that ~512mb for itself as VRAM. You can set it lower in the BIOS, probably down to 256 or 128.

how do i do that it seems i dp not see the option

onesixski said:

Your Radeon IGP is probably reserving that ~512mb for itself as VRAM. You can set it lower in the BIOS, probably down to 256 or 128.

how do i set it lower i do not see that option

HonorGamer said:

System Info - See Your System Specs

Follow that tutorial and post results.

motherboard info

manufacturer-- hewlett packard

name base board

product 3577

version 24.48

serial number PCGQQA47V1XE98

HonorGamer said:

Your motherboard only supports up to 2GB of RAM

Source: Motherboard Specifications, A7V8X-LA (Kelut) HP Pavilion a635w Desktop PC - HP Customer Care (United States - English)

Sorry to say, but might as well take that extra stick out and put your other stick back in.

but my pc is not the desktop hp pavalion a635w it is an hp 635 notebook pc instead