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Windows 7: scannow results

20 Jul 2012   #1
samz2010

Windows 7 professional 64 bit
 
 
scannow results

Hi guys, so I recently got a Trojan virus, i ran my anti viruses etc to remove it and i read that sfc /scannow can also help with windows.

I ran it and it prompted me that there were errors and they were successfully fixed, however the log contains a lot of errors and i was wondering if anyone could go over them, the log is overly huge and i'm not sure if this is normal.

thanks.

I've attatched the log to thread and also posted it


My System SpecsSystem Spec
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20 Jul 2012   #2
Ztruker

Windows 10 Pro X64
 
 

There is some good info here: How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista

Read through that then come back with any specific questions you have.
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20 Jul 2012   #3
samz2010

Windows 7 professional 64 bit
 
 

sorry i suck with computers, is there no one who can just briefly analyze my results? i'd really appreciate it.
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20 Jul 2012   #4
samz2010

Windows 7 professional 64 bit
 
 

Also is there any additional ways to check if i have removed the Trojan i had? i scanned using MSE, McAfee and malware bytes all seem fine, just Microsoft essential security somehow allowed it when it scanned and found it, just unsure if its still on my computer.

attacked a pic of the virus, also i had multiple java viruses.

hope it didn't damage my hardware of computer ;/


Attached Thumbnails
scannow results-virus1.png  
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21 Jul 2012   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

You need to remove these infections using MSE, then update your Java, then rescan again.

Regards,
Golden
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21 Jul 2012   #6
samz2010

Windows 7 professional 64 bit
 
 

Hi Golden, I did do a rescan using MSE but the viruses wern't picked up; could this be due to them being 'allowed' in the first place? i did navigate to the folders within mozilla/profile etc and manually delete them, would this remove all traces of the virus too?]


thanks
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21 Jul 2012   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

It might, but I have no idea whether they would install any other malware. Do a scan from outside the Windows environment using this tool:

Windows Defender Offline

And don't forget to update your Java!

Why should I uninstall older versions of Java from my system?
How do I manually download and install Java for my Windows computer?

Regards,
Golden
My System SpecsSystem Spec
21 Jul 2012   #8
samz2010

Windows 7 professional 64 bit
 
 

ok I tried burning it onto a DVD-r and it said at the end it failed, i then burned it to a usb flash drive, i set my boot prio to it and it ran, i clicked update and then it said that it can't connect to the internet and it needs to update before i scan for errors.

Can i just scan using the windows defender built into the operating system is there a real difference?
My System SpecsSystem Spec
21 Jul 2012   #9
windude99

Windows 7 Professional x64 Service Pack 1
 
 

Also, don't use multiple antivirus programs. They can interfere with each other.
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21 Jul 2012   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by samz2010 View Post
Can i just scan using the windows defender built into the operating system is there a real difference?
Hi,

Yes, there is a difference : in layman's terms, some malware is 'activated' and loaded into memory when Windows boots, where they become 'aware' you are trying to defeat them. They in turn, work to defeat your attempts at removing them, and are usually successful. If you scan from outside the Windows environment you prevent this from happening.

Make sure you have an ethernet cable connected to your computer when you boot Windows Offline Defender so it can update.

If this still doesn't work for you, then please try this alternate scanner from Kaspersky using the link below:

1. Download the kav_rescue_10.iso file
2. Download and use the rescue2usb.exe file to burn the ISO to the USB and make it bootable.
3. Boot from the USB, and follow the prompts.

ftp://devbuilds.kaspersky.com/rescuedisk/updatable/

Regards,
Golden
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