I recently purchased 2gb of ram. I bought the same ram that was already in my machine and i now have 4gb but for some reason the they are running at different speeds and my computer seems to be crashing. All 4 chips are OCZ Platinum PC12800 DDR3 1600MHz. Im not sure if this is a motherboard issue or a windows 7 issue but i im not sure whats going on. sound like its a memory handler issue. any thoughts? thx in adv
Hello Drklazarus, and welcome to Seven Forums.
Double check to make sure that each pair are in the same color RAM slots. The timing may be different with the new sticks than the older ones even though they are the same type, so mixing them in the same colored slots may cause issues.
Next, reset the BIOS back to defaults. On some older motherboards, you may need to update the BIOS to the latest version to resolve this issue as well.
If you are still having issues, then you might run Memtest86 to test and see if you may have bad memory.
Hope this helps,
Shawn
Thx for the speedy response. I've checked the ram specs as well as their placement and everything is fine. i also updated the bios and reset the settings to default and still no luck. I recieved a BSOD the other day and this is how it was logged "The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0x0000000000000000, 0x0000000000000008, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 090909-16781-01."
This may also help with this error:
How to Troubleshoot a STOP 0x0000001E KMODE_EXCEPTION_NOT_HANDLED Error Message
and
0x0000001e (0xffffffffc0000005, 0x0000000000000000, 0x0000000000000008, 0x0000000000000000) - Google Search=
Try only having the new RAM in the same colored slots to see how they run by themselves. Also run Memtest86 on them. If that checks out ok, then add the older sticks back in and run Memtest86 again.
Have you installed any new drivers before this happened?
um the dmp file is 99mb !!! how can i shrink it or upload it otherwise
The only drivers that I updated were done when I installed W7 and I had no trouble until i installed the ram. I tried using each stick seperately in each slot and they work 2 at a time but not all together.
Are you sure that the new RAM sticks have the exact same voltage and timing settings as the older sticks?
Do these voltage and timing settings above match what is set in the BIOS for the memory?
yeah its has to be complete. im uploading it now. it should be up in 5 mins. btw thx for the help ive tried a few other forums and got nothing at all. i really appreciate especially the nelp from my fellow new yorker ;P
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