lost files after defragging

chchmum said:

Attachment 224891

@ centaur78 - is this what you needed?


@F5ing - don't want to sound too dumb but how do I run chkdsk?

the uploaded file contained on the system info.... where are the other files... upload the rest please

sorry - just got this error msg

Doc1.docx

continue or quit????

that happens when you didnt run it as administrator

right click the file and select Run as Administrator

ok sorry - got yet another error though

Doc2.docx
Seven Forums (2).zip

hmm

Could you post the System logs saved directly from eventviewer as the one you send me is only till 12 June 2012

I do see from your Application logs thats you have schedule Windows Backup.... could you try checking your files there.

Thirdly... could you tell me the approx date and time you did the transfer of the photo as well as the defrag....

Try to zip the file and upload it

Attachment 225004

Thanks for your patience - hope that helps - off to work so won't be online again for another 7 or 8 hours - thanks again

chchmum said:

@F5ing - don't want to sound too dumb but how do I run chkdsk?

Click on the Start button, type cmd, click on cmd.exe. A command prompt window appears. Type chkdsk and then press enter. Post that resulting screenshot (using the Snipping Tool on your PC and upload via the paperclip icon that you see here when you create/edit a forum post).

How many drives to you have on the computer, and what are the drive letters associated each?

Hi chchmum

Could you possibly check your Norton Quarantine folder ?? and let me know what kind of files are there ???

Also around the time you mentioned above....there was crash with POD.exe which is part of Microsoft Digital Image10 .... where you editing any photo's or transferring files with them ??