Win7 new Install (System 50% CPU) Problem Details with screen shot's

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  1. Posts : 11
    Microsoft 7 Ultimate 64-bit
       #1

    Win7 new Install (System 50% CPU) Problem Details with screen shot's


    "ntoskrnl.exe"!KeAcquireInStackQueuedSpinLockAtDcpLevel+0x1e0".

    ^^ This right there is my problem. Here are screen shots of my problem may one of the experts please help me because my other thread is useless please remove it This is day 2 and no one knows the fix to this?


    I found this post on another site but did not understand what he did to fix the issue does anybody know any light to this issue?

    FIGURED IT OUT!!

    There was a driver from "New Software, Inc." for a product called "Folder-Lock", which is used to be able to assign a password to access windows folders, that was getting invoked by the Win7 System Kernel. I uninstalled this product, and presto, problem gone - no more 50% of CPU being used by system - - -

    How I Did It::

    I couldn't find any software or features within "Xperf", "Windows Process Monitor", or "Windows Process Explorer" that allowed me to "map" the offending Thread ID to the responsible driver. However, Windows Process Explorer does display info for all the Drivers being loaded/invoked for a given process - including the "System" kernel process.

    So I just went and slowly browsed thru all 173 of them, and thought about what non-Microsoft drivers might possibly have something to do with locking up resources - a clue given to me by the Starting Address for the offending TID from Process Explorer:

    "ntoskrnl.exe"!KeAcquireInStackQueuedSpinLockAtDcpLevel+0x1e0".

    Normal "human heuristics logic" - - -
    Attached Thumbnails Attached Thumbnails Win7 new Install (System 50% CPU) Problem Details with screen shot's-graph.png   Win7 new Install (System 50% CPU) Problem Details with screen shot's-threads1.png   Win7 new Install (System 50% CPU) Problem Details with screen shot's-threads2.png   Win7 new Install (System 50% CPU) Problem Details with screen shot's-threads3.png   Win7 new Install (System 50% CPU) Problem Details with screen shot's-threads4.png  

    Win7 new Install (System 50% CPU) Problem Details with screen shot's-threads5.png   Win7 new Install (System 50% CPU) Problem Details with screen shot's-threads6.png   Win7 new Install (System 50% CPU) Problem Details with screen shot's-info.png  
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Hi,

    Lets start with some basics. Please follow this tutorial, not forgetting Step #7, so we can look at your setup:
    System Info - See Your System Specs

    Is your Windows 7 installation validated & updated? Please follow this tutorial and post the relevant information in your next reply:
    Windows Genuine and Activation Issue Posting Instructions

    Regards,
    Golden
      My Computer


  3. Posts : 11
    Microsoft 7 Ultimate 64-bit
    Thread Starter
       #3

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
    Windows Product ID: 55041-292-0000007-85885
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {9761009A-06B3-450F-BABC-A04F1848C5C3}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Administrator\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9761009A-06B3-450F-BABC-A04F1848C5C3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>55041-292-0000007-85885</PID><PIDType>5</PIDType><SID>S-1-5-21-808692188-2225274091-791602447</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KJ377AA-ABA m8400f</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.29 </Version><SMBIOSVersion major="2" minor="4"/><Date>20090522000000.000000+000</Date></BIOS><HWID>E0503607018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-292-000000-00-1033-7601.0000-0862011
    Installation ID: 007285761455715332672472603382734025609286987752340763
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3MBMV
    License Status: Initial grace period
    Time remaining: 42420 minute(s) (29 day(s))
    Remaining Windows rearm count: 2
    Trusted time: 8/5/2012 6:39:02 AM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAQABAAAAAQABAAEAeqgE6pyukgDmW3SL3HJu5GA+YC7Wxw==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-CPC
      FACP            HPQOEM        SLIC-CPC
      HPET            HPQOEM        SLIC-CPC
      MCFG            HPQOEM        SLIC-CPC
      SSDT            HPQOEM        SLIC-CPC
      SLIC            HPQOEM        SLIC-CPC
    Last edited by Zelgladius; 05 Aug 2012 at 08:49. Reason: I've edited my system Spec's as well...
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Hi,

    Thanks. Where did you get your Windows 7 installation from? The reasons I ask are:

    - it appears to be a RETAIL installation
    - its activated using a OEM licence
    - the WAT updates aren't installed

    I'm seeking a second opinion on this one.

    Regards,
    Golden
      My Computer


  5. Posts : 11
    Microsoft 7 Ultimate 64-bit
    Thread Starter
       #5

    Windows 7DE (Dark Edition) Custom Ult x64 is that the cause to my computer locking up? I kinda highly doubt it is but You'd probably know better....
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Hi,

    Code:
    License Status: Initial grace period
    Time remaining: 42420 minute(s) (29 day(s))
    Remaining Windows rearm count: 2
    Is there a reason you haven't activated this installation?

    Regards,
    Golden
      My Computer


  7. Posts : 11
    Microsoft 7 Ultimate 64-bit
    Thread Starter
       #7

    I have my windows Update's set to automatically download and install i honestly don't see why it wouldn't be there is there a way i can make sure i'm fully update ( As in get the updates and run/install them all on this computer)?


    So is this the reason to my 50% CPU issue because my computer runs fine on anything else i just wanted to fix the issue to run bigger programs example my game or anything that requires high CPU process...
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    You are aware that the Dark Edition is pirated software?
      My Computer


  9. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #9

    Hi,

    Go ahead and activate the installation, then run a new MGADIAG report and post it here in your next reply.

    Regards,
    Golden
      My Computer


  10. Posts : 11
    Microsoft 7 Ultimate 64-bit
    Thread Starter
       #10

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
    Windows Product ID: 55041-292-0000007-85885
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {9761009A-06B3-450F-BABC-A04F1848C5C3}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Administrator\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9761009A-06B3-450F-BABC-A04F1848C5C3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>55041-292-0000007-85885</PID><PIDType>5</PIDType><SID>S-1-5-21-808692188-2225274091-791602447</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KJ377AA-ABA m8400f</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.29 </Version><SMBIOSVersion major="2" minor="4"/><Date>20090522000000.000000+000</Date></BIOS><HWID>E0503607018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-292-000000-00-1033-7601.0000-0862011
    Installation ID: 007285761455715332672472603382734025609286987752340763
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3MBMV
    Trusted time: 8/5/2012 7:57:33 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Registered - 0x80040154
    HealthStatus Bitmask Output:

    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAQABAAAAAQABAAEAeqgE6pyukgDmW3SL3HJu5GA+YC7Wxw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC HPQOEM SLIC-CPC
    FACP HPQOEM SLIC-CPC
    HPET HPQOEM SLIC-CPC
    MCFG HPQOEM SLIC-CPC
    SSDT HPQOEM SLIC-CPC
    SLIC HPQOEM SLIC-CPC





    Also as you can clearly see the WAT update has been installed today and i looked up what it would do if it wasn't genuine. I would get notifications to go genuine and i haven't received any of those message also my friend installed this on my computer for me so i wouldn't know if it was pirated or not so again i apologize for the lack of intellect i can provide on this issue i just want to fix the issue at hand here which is my High CPU problem...


    *Ahem* I may not be intelligent enough to fix this issue Golden Noel and who ever is having fun here but i do know how to read if you can't or will not help me or enlighten me on my issue i will just seek it out somewhere else if i am going to get banned for the specifications please just do it.. the fun would have to come to an end at some point but i legitimately need help on this problem and i highly doubt it has to do with this subject
    Attached Thumbnails Attached Thumbnails Win7 new Install (System 50% CPU) Problem Details with screen shot's-kb971033-wat-update-installed.png  
      My Computer


 
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